Is it a all in one router modem? What commercial grade brand equipment do they use. Since the residential stuff basically is capped at 1 gig.
There was a news report on tv last night about internet speed and if your getting what you say for. Seemed to me most people expect there older wireless router to give them full speed all the way across there home. Just doesn't work that way. Now finally with the current AC spec I feel like wireless is not such a horrible second option.
Comcast stock WiFi sucks. It always forced me to the 2.4 band and I think there is some sort of hidden Qos program because if I used there built in router it was only giving me 20 something mbps. Versus the 50 to 60 I get with aftermarket routers on that band