RECALL Subject : Doors may Unexpectedly Open , 1 INVESTIGATION(S)
Report Receipt Date: SEP 06, 2016
NHTSA Campaign Number: 16V643000
Component(s): LATCHES/LOCKS/LINKAGES
All Products Associated with this Recall close FORD C-MAX 2013-2015, FORD ESCAPE 2013-2015, FORD FOCUS 2012-2015, FORD MUSTANG 2015, FORD TRANSIT CONNECT 2014-2016, LINCOLN MKC 2015
DetailsSUMMARY:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
CONSEQUENCE:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
REMEDY:
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. Due to a limited parts supply, each owner will be sent an interim notification beginning October 3, 2016 and will receive a second notice when parts are available in the second quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
www.safercar.gov.
Use our VIN Look-Up tool to see if your vehicle is affected by this recall (major light vehicles only):
NHTSA Action Number: PE16001 Door Latch FailureSUMMARY:
The Office of Defects Investigation (ODI) has received 73 reports concerning the door latches on model year 2012-2013 Ford Focus vehicles. Complainants alleged that the door(s) failed to latch, with several reports indicating that the "door ajar" warning light on the dash appeared. Some drivers allege that the door opened while the vehicle was being driven. Complainants with a failed door latch indicate that in some cases the door had to be physically tied down to keep shut while others stopped driving the vehicle out of fear of the door opening while driving. One injury was reported which was caused by a consumer being struck by a door that rebounded after attempting to close it. The failure mode appears to be similar to the investigation EA15-002. ODI has opened this investigation to further analyze the scope, frequency and consequence of the alleged incidents. ODI reports cited above can be reviewed at
www-odi.nhtsa.gov/complaints under the following identification (ODI) numbers: 10818622, 10816923, 10816587, 10816367, 10810611, 10810607, 10809371, 10807578, 10794726, 10794361, 10790724, 10790360, 10790078, 10789811, 10789078, 10788509, 10787871, 10786601, 10785732, 10785693, 10784961, 10783413, 10783227, 10783215, 10782996, 10782586, 10781519, 10781069, 10780996, 10780150, 10779734, 10779095, 10778881, 10776613, 10776484, 10766696, 10766355, 10765319, 10765089, 10763900, 10763727, 10763528, 10763339, 10762958, 10762709, 10762637, 10761093, 10760899, 10760370, 10759398, 10759242, 10759141, 10759100, 10759093, 10758787, 10748625, 10747564, 10745771, 10745480, 10735258, 10734889, 10734886, 10734282, 10733739, 10726024, 10723813, 10721861, 10712999, 10629964, 10628099, 10621386, 10621384, 10620640.