Delivery feedback.

How long from ordering until door step. Actual time?

  • 2-3 days shipping as per their website

    Votes: 0 0.0%

  • Within 1 week

    Votes: 2 20.0%

  • Within 2 weeks

    Votes: 1 10.0%

  • Longer than 3 weeks time to call VISA

    Votes: 7 70.0%
  • Total voters
    10
V

Vortech347

New member
Since they are not responding to any of the numerous e-mails I have sent, nor FB messages I'd like to gather some input from folks before I put a stop payment on this. 

I received a USPS tracking number from a printed label but it states USPS does not have the package yet.

I ordered Wednesday 25th I'm 2 days away from 2 weeks.  Nothing on their site is mentioning any delay in shipment or processing/build times.  In my days of doing hot rod crap for 20 years I've seen businesses go under and unpaid orders satisfied.  Usually this much lack of communication means either they are closing down or transitioning to new location/owners....

As a "vendor" on here I'd like to think part of their agreement is to monitor their forum group to answer questions/concerns. 
 
FoMoCoSHO said:
The way they've treated our members, they shouldn't be a vendor imho.

EBPF membership> :bananahump: < Mdesign
Click to expand...

So far I agree.  I feel so stupid for not reading through this section more detailed before purchasing.  I saw many members happy with the results of the product and figured hey, if I'm gonna spend the money get a good one. 
 
I am leaving this section open for comments for right now, but the time will come when the axe will fall.
 
SHOdded said:
I am leaving this section open for comments for right now, but the time will come when the axe will fall.
Click to expand...

Does AJP need to step in here and control this before it’s gets out of hand lol
 
Nothing annoys me more then this. I hate this crap and it happens all to much on forums of any type. Why can’t people just be honest with their customers? I mean is it really that hard? If you can’t deliver said product don’t ignore the customer be honest. The worst thing as a customer is being ignored nothing drives me more insane then that. If I ignored my customers I wouldn’t have a job.
 
shoNoff said:
Nothing annoys me more then this. I hate this crap and it happens all to much on forums of any type. Why can’t people just be honest with their customers? I mean is it really that hard? If you can’t deliver said product don’t ignore the customer be honest. The worst thing as a customer is being ignored nothing drives me more insane then that. If I ignored my customers I wouldn’t have a job.
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Agreed 100%. Chit happens.  If you f*cked up ... just own it.  It's better for everybody involved. 

Sent from my SM-G960U using Tapatalk

 
I am beside myself, I DO like the product,  BUT the Customer Service WELL,
that is another story. Being that SOME Vendors Hide behind the Online Vale is a PITA.,
I know that in my Business "IF and When" I "F up" it cost Someone a bunch of Money,
and then the Insurance Company Hammer Comes Down on your Head. SO Be honest
DO what you say you are going to DO, and Get on with it.. My head Hurts for you
 
Never bought this product. Never had a need to with my own custom setup.

Suffice to say, there have been images of this exact same product that was for sale on eBay! PRIOR TO Mdesign having begun to sell their so called "unique design".

Which always made me HIGHLY SUSPECT of their product claims.

That said, I only mention this, because for those still interested in this type of setup, checking out eBay! may prove beneficial.

Hope that's of some help.
 
I have an update to this.

While my E-mails were never responded to, a little bombing on FB messenger yielded a response.  However it was horrible timing.  I was in the staging lanes of the event I wanted the damn intake for!!  It was my last chance ever to race my SHO at a new closing track after 20 years...arg.


Best part, they said in the message my intake would be on it's way. 

NOPE USPS number still shows it has not been dropped off. 

 
Sorry this is at your expense, but I busted open a stitch reading their responses.  Seriously "we are not a fraud"?  O M G!!!  "Boy we are just TOO busy to take care of paying customers.  We will build it and they will come."  Seems too many people get suckered in this way, personally I would rather do without than be treated like this.  Then again, I am not creating high performance builds either LOL.
 
Yea, it's a bullshit response.  The people we might have as customers are far more important than our paying ones.  That's the message they are saying.

I really want this intake.  I'll hold out another day in case USPS has been slow to update their tracking info before I call my CC company.

Btw, I did notice on Ebay and Amazon there are K&N knock off's for half the price.  K&N must have done the mistake of outsourcing to China so it was copied.
 
Yeah knockoffs are becoming commonplace.  The custom taillights on my Edge from DTBL have been copied and are available on eBay at halfprice.  Intellectual property rights mean zero in that part of the world.
 
I have an update.  They sent me a message at 9:26pm tonight saying that the intake was "verified to be hand delivered to the USPS shipping desk and will arrive within 2 business days."  I'm glad it was done this way.  I'd hate to know it was foot delivered.

I informed them the tracking number is still showing not received, they said USPS is slow to update.  I've shipped a lot with USPS so I do get that....

So...Friday, Saturday, Monday.  I should have this thing in my hands by Monday.  Which will be 2 days short of 3 weeks from time of order.

Lets see what happens!!!!
 
ff3b3a40350c56964a384edbba131f46.jpg
 
"On it's way TO a USPS facility".

Ha.

That contradicts what you were previously told, that it was hand delivered to the USPS facility.

So it should be "there" already.

Aye yai yai. SMH for you.
 
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