dropped my 2013 SHO off at the dealer for repairs....

[68_GT]

I smelled gas inside and around the outside of the car mainly by the passenger side rear door. Supposed to be a recall on the fuel pump to be replaced.

My bluetooth quit connecting to my phone.

My a/c was all the way cold or all the way hot no temps in between and thre temp would change until you got to LO or HI settings.

I told them I heard clicks from the front wheels occasionally while backing up my driveway which is somewhat up hill.

I asked them to check it all out while it was there for anything else too.

Is there anyting else I should tell them to look for while it's there.

I didn't bother flashing the tune back to stock since no problems were related to the drive train.

 

[DJE624]

I hope they get it straightened out.  I also hope that there are no ECU updates.  When I go in to get my wheels put on Friday, I will go to stock. 

 

[BiGMaC]

WOW!  what a list...  at: They will hook the OBD2 up to their machine as standard Ford practice... they should see anything else except wheel alignment type things.  My wife was having weird stuff with the nav and sync in her truck.  The dealer told us there was a new version of sync or an update... anyway, they flashed it last week and no problems since.

I wish you luck, a quick fix, and a rapid return of a fully functional SHO.

 

[68_GT]

I actaully dropped it off last Thursday night it should be ready this Tuesday.

They showed me a flash drive they said I should have received in the mail to update my SYNC. Figures I never got one.

I don't know about any ECU updates but wouldn't that be irrelevant if I flashed the LMS tune back in anyway after I get the car home ?

 

[DJE624]

From what I've heard, it is really bad if they flash your ECU when it's not running stock. 

 

[IHeartGroceries]

Is there a recall on the in-tank pump, or is it a service bulletin?

Quite a list you have. A couple seem commonplace, like the wonky AC/HVAC and the clicks, which I presume is either a bad CV or wheel bearing.

How many miles on the odo, OP?

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[68_GT]

I think it has 18k miles.

Yeah there was a TSB on the fuel pump apparently the seal leaks so they replace it with an updated version.

 

[68_GT]

From what I've heard, it is really bad if they flash your ECU when it's not running stock.

anymore details on this ????


dealership told me this am they found a leak in my transmission and are replacing some seal that  caused ATF to leak all over the bottom of the car. I hadn't noticed it but I think it was a TSB no ???

 

[68_GT]

I called the service guy and told him the car had a tuner in it not to flash my ECU. Got a lecture about voiding my warranty etc... man I never heard there could be a problem with them possibly reflashing something while I have the aftermarkert tune installed. He said it could void my warranty but sine I had no engine lights on or codes it shouldn't be a prolem this time anyway. That sucks but uf they can see the history what difference does it make going back to stock anyway ?

 

[DJE624]

I'm sorry but I'm not sure of the details.  I've just heard it said many times to always return to stock when bringing vehicle in because they could update your ECU without even telling you.  It supposedly damages the ECU if they try to update it if you are running a tune other than stock.

I don't think it really matters if you tell them it's been tuned.  If you have any problems with drive line they are going to run diagnosis and find out anyway.   

 

[68_GT]

that's kinda what I thougt too but I had never heared about flashing at the dealer screwing anythign up becasue it doesn't have the stock tune in it ! I think I'll get that no flash ECU port cover now !

 

[DJE624]

Sorry to put a scare into you.  Maybe I'm paranoid.  I just like to play it safe.  When I go in to my fairly new dealer Friday for my wheels, I'm gonna have a nice heart to heart with my guy.  It's a small country branch of a larger Ford Dealer.  That's what I like about it.  This poor guy has to deal with a lot of elderly people so he's pretty cool with me. 

 

[dmharvey79]

I started smelling gas, mostly when the tank is full, AFTER they swapped the fuel pump seal. I had a hell of a laundry list of repairs when I took mine in too (clicking at wheels, rear camera messing up, remote start not working, fuel pump seal recall) but the dealership corrected most of them. Remote start stopped working again, just get a 'clunk' sound from the car when I try to use it.

 

[68_GT]

clunk sound ?

did they diagnose the clicking sounds ?

 

[BiGMaC]

that's kinda what I thougt too but I had never heared about flashing at the dealer screwing anythign up becasue it doesn't have the stock tune in it ! I think I'll get that no flash ECU port cover now !

I wish it said "No Flash until YOU speak to the owner"

 

[65460]

that's kinda what I thougt too but I had never heared about flashing at the dealer screwing anythign up becasue it doesn't have the stock tune in it ! I think I'll get that no flash ECU port cover now !

I wish it said "No Flash until YOU speak to the owner"

They do have a OBDII port cover that says "Consult Owner, Do Not Flash" Its red. I just bought one . $11.00 free shipping

 

[dmharvey79]

clunk sound ?

did they diagnose the clicking sounds ?

Two dealerships tossed darts at the problem and the third one cleaned up their mess. The tie rod ends, steering rack, and wheel hubs were replaced, plus they installed Teflon washers on the front shafts. The dealership that installed the rack just bolted it up and called it good, which caused other problems. I believe the clicking sound was the wheel hubs but the first two dealerships were so screwed up I'm not really sure.

 

[dmharvey79]

clunk sound ?

did they diagnose the clicking sounds ?

Two dealerships tossed darts at the problem and the third one cleaned up their mess. The tie rod ends, steering rack, and wheel hubs were replaced, plus they installed Teflon washers on the front shafts. The dealership that installed the rack just bolted it up and called it good, which caused other problems. I believe the clicking sound was the wheel hubs but the first two dealerships were so screwed up I'm not really sure.

I was 'less than impressed' with Ford's customer service when this problem popped up (dealership to corporate) and even though I love the car I don't know if I'll ever buy a new Ford again.

 

[IHeartGroceries]

Are these things (particularly for the clicking issues) getting repaired with revised parts/components, or just the same stuff that is flawed and will fail again at some point?

I plan to keep this car for a while, and really don't have tons of time between my other projects to constantly make repairs. That is, once the warranty is expired, of course.

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[dmharvey79]

As far as I know they just replaced the parts and hoped they'd get lucky. No redesigned parts as far as I know so I guess time will tell.

I had no problem with the car having an issue, stuff happens, but I walked away with the feeling Ford was more concerned with covering their six than acknowledging the problem and making it right...totally different than an experience I had with Toyota when my wife's Corolla (about 1/3 the price of my SHO) had a defective ECU a while back. They fixed her car on the first attempt, with zero hassle, and her car has been great for the last 200k miles.

I'm going to keep my SHO for a while (unless it has issues in the future) but I'll probably go back to one of the European automakers for my next purchase...BMW 5-series, Audi S4, something along those lines.

Are these things (particularly for the clicking issues) getting repaired with revised parts/components, or just the same stuff that is flawed and will fail again at some point?

I plan to keep this car for a while, and really don't have tons of time between my other projects to constantly make repairs. That is, once the warranty is expired, of course.

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