I bought it Ford factory certified for my wife in December of 2015. Since day one I noticed a slight stutter/hesitation during 50% or higher throttle/acceleration. Because my wife has only put 4,000 miles on it (even with a 1300mile road trip) she never really noticed it and I haven't driven it much. During the road trip I noticed how bad it was (led foot) and immediately took it in to the dealership in July. They reflashed the PCM and I had my wife only run 92 or 93octane in it. Wa better for 3 days and then went back to it. Since then the shifter stopped understanding that it was in park and as of 3 days ago the air conditioning stopped blowing cold air anywhere past 50% blower speed. Dealership had it all last week and put a new shift lever in it and recognized the problem with the stutter/hesitation but is unable to pinpoint it. They haven't gotten to the air yet. They had me pick it up and take it home for the weekend. The idea is I have a data logger connected to my ODBII port that I trigger when I feel the stutter and it pulls info from PIBs. I'm assuming a PIB is a precise information base or something of that nature where they get very specific readings on multiple functions of the vehicle. Did we get a lemon?? Most people I've spoke with have had no troubles with their ExSport.