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[FearlessAZ]

I am pretty sure that MDesign contacted me before SHOdded had a chance to shoot over his email (or before they responded?). But either way, I am giving them the chance to make it right. I got the scoop pulled tonight. Here are a few pictures.

When I saw the crack and the broken piece before I left KCMO, I pulled the scoop to try to glue what I could. I didn't think it would have been good to drive 1300 miles with no scoop on. This scoop has only been handled a few times during my ownership. When I put it in, it looked good as new. Before I left KCMO, I pulled it out to glue the crack and what I could. And to pull it out to take pictures. I am unsure how it could possibly warp like that or crack just from normal highway driving.

 

[FearlessAZ]

So far, no response since sending pictures last night. Probably still in shock, like I am, wondering how the hell it even ends up like this.

 

[8nutz8]

So far, no response since sending pictures last night. Probably still in shock, like I am, wondering how the hell it even ends up like this.

Any response from M design? they get you covered?

 

[FearlessAZ]

They told me to ship the piece in. Should of arrived at their PO Box last night. Haven't heard anything else. Hoping they pick it up today and get me a response sometime today but that is wishful thinking.

 

[FearlessAZ]

Still haven't heard anything. And my scoop has been in their PO Box since 4/29 AM. Still hasn't been picked up.

 

[SHOdded]

Ping them.  Hard.

 

[FearlessAZ]

Ping them.  Hard.

I will be emailing them in the morning. I knew there was some rough weather up that way and I did not expect them to pick up from PO Box on the weekend. Figured today at the latest for them to pick it up.

 

[BlueSHO]

Following to see how this turns out. Seems like quite the fiasco so far. Good luck.

Sent from my DROID RAZR HD using Tapatalk

 

[ZSHO]

I'm a bit surprised in the turn of events because MDesign has always done the right thing in my book but hopeful someone will chime in and provide us with a viable resolution to the OP issue on hand and keep us updated on all counts. Z

 

[FearlessAZ]

I gave them a few day grace period to pick it up from the PO Box. I emailed them this morning. Hopefully hear something today. And who knows if there aren't any other circumstances at play. I am really trying to give them the benefit of the doubt.

 

[avidmotion]

Subscribe

 

[FearlessAZ]

Got an email just now that says it should ship in the AM and I should get a tracking number then

 

[SHOdded]

:thumb:

 

[ZSHO]

I actually sent him a nice courtesy friendly reminder early yesterday morning and hopefully he does the right thing. Z

 

[FearlessAZ]

Thanks Z! Are they local to you are you just got that pull with them?

I received a tracking number this morning. Says it should be here Monday. Can't wait to get it back. Been itching to drive my SHO. Without the scoop, I have only taken it down the block to the gas station for a couple quick drink runs.

Just really happy that MDesign did the right thing and got the scoop replaced.

 

[ZSHO]

Thanks Z! Are they local to you are you just got that pull with them?

I received a tracking number this morning. Says it should be here Monday. Can't wait to get it back. Been itching to drive my SHO. Without the scoop, I have only taken it down the block to the gas station for a couple quick drink runs.

Just really happy that MDesign did the right thing and got the scoop replaced.

(AWE)Cant wait to see it!!  :bigthanx: TO SHOdded for his Perseverance. Z

 

[FearlessAZ]

And thank you SHOdded!

I hate the saying but the squeaky wheel gets the grease. I really hate having to complain but sometimes you have to to get somewhere.

 

[SHOdded]

Could be a lot of reasons:  insufficient staffing, vision of founder not being propagated, or a simple knowing who's who being needed.

 

[FearlessAZ]

Could be a lot of reasons:  insufficient staffing, vision of founder not being propagated, or a simple knowing who's who being needed.

This is true. I didn't want to say if there was a why or why not. I am not local to them or know anything about them or their business besides word of mouth and their website. There could be any number of reasons why things were going the way they did. I am just happy they made it right.

 

[SHOdded]

Truth.