It might be time to remove LMS from this forum, vote up and let me know

[4DRHTRD]

Take a few moments and vote on the poll please. I don't spend a ton of time on the forum any more due to day jobs and handling EPP at night along with personal (wife) commitments when not working.
It seems like the continue to have issues with these cars/tunes/products etc.
Let us know so we can handle appropriately.
Mike

 

[sm105k]

Here are couple posts about the issues LMS has and is having. Before you vote, please take a look so you can make an informative vote.

When things started going south with LMS and the 4th gen Community.  Trans issues and V11 tune issues.

https://shoforum.com/index.php?threads/lms-3-bar-v11-93-bounces-off-rev-limiter.138591/

More V11 issues.

https://shoforum.com/index.php?threads/lms-vs-gearhead-canned-tunes-comparison.138578/

BDP1151 post about LMS and how he was treated after a failure.  Very detailed.

https://shoforum.com/index.php?threads/a-sad-sad-day-in-the-history-of-my-sho.139372/

BPD1151's post on his new build...a known associate of LMS tried to start crap on the last page.

https://shoforum.com/index.php?threads/bpd1151s-2010-sho-rebuild-thread.139715/page-18#post-1532953

After this LMS ghosted the community for a the better part of a year.

They returned with this.......

https://shoforum.com/index.php?threads/lms-t460-gains-big-power-while-resolving-other-concerns.141171/

Then this was brought to the light.....

https://www.ecoboostperformanceforum.com/index.php/topic,10397.0.html

 

[bpd1151]

Don't forget all the extra work the mods have had to do here over the years, eliminating double posts and/or relocating posts that they know full well (per the rules) belong in their own dedicated area.

As if consistently challenging the rules.

Not to mention them posting in other dedicated vendor areas, all to try and hawk sales. Which is disrespectful to those vendors alike.



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[ZSHO]

Here are couple posts about the issues LMS has and is having. Before you vote, please take a look so you can make an informative vote.

When things started going south with LMS and the 4th gen Community.  Trans issues and V11 tune issues.

https://shoforum.com/index.php?threads/lms-3-bar-v11-93-bounces-off-rev-limiter.138591/

More V11 issues.

https://shoforum.com/index.php?threads/lms-vs-gearhead-canned-tunes-comparison.138578/

BDP1151 post about LMS and how he was treated after a failure.  Very detailed.

https://shoforum.com/index.php?threads/a-sad-sad-day-in-the-history-of-my-sho.139372/

BPD1151's post on his new build...a known associate of LMS tried to start crap on the last page.

https://shoforum.com/index.php?threads/bpd1151s-2010-sho-rebuild-thread.139715/page-18#post-1532953

After this LMS ghosted the community for a the better part of a year.

They returned with this.......

https://shoforum.com/index.php?thre...-power-while-resolving-other-concerns.141171/

Then this was brought to the light.....

https://www.ecoboostperformanceforum.com/index.php/topic,10397.0.html

The last link you posted does not work,followed by an error! Im not affiliated or part of the Shoforum!  Thanks. Z

https://shoforum.com/index.php?thre...-power-while-resolving-other-concerns.141171/

 

[sm105k]

Here are couple posts about the issues LMS has and is having. Before you vote, please take a look so you can make an informative vote.

When things started going south with LMS and the 4th gen Community.  Trans issues and V11 tune issues.

https://shoforum.com/index.php?threads/lms-3-bar-v11-93-bounces-off-rev-limiter.138591/

More V11 issues.

https://shoforum.com/index.php?threads/lms-vs-gearhead-canned-tunes-comparison.138578/

BDP1151 post about LMS and how he was treated after a failure.  Very detailed.

https://shoforum.com/index.php?threads/a-sad-sad-day-in-the-history-of-my-sho.139372/

BPD1151's post on his new build...a known associate of LMS tried to start crap on the last page.

https://shoforum.com/index.php?threads/bpd1151s-2010-sho-rebuild-thread.139715/page-18#post-1532953

After this LMS ghosted the community for a the better part of a year.

They returned with this.......

https://shoforum.com/index.php?thre...-power-while-resolving-other-concerns.141171/

Then this was brought to the light.....

https://www.ecoboostperformanceforum.com/index.php/topic,10397.0.html

The last link you posted does not work,followed by an error! Im not affiliated or part of the Shoforum!  Thanks. Z

https://shoforum.com/index.php?thre...-power-while-resolving-other-concerns.141171/

https://shoforum.com/index.php?threads/lms-t460-gains-big-power-while-resolving-other-concerns.141171/

This is the correct link.  It seems that LMS is more vocal over on the other forum.  Most of time here, they just remain silent and refuse to answer most questions directed to them. 

 

[Dxlnt1]

For one, I am split on this. For my car (2011) I have had no issues with the tune or the car. What I have NOT been pleased with always is there customer service. BUT, reading the complaints about them I can vote to boot but from personal experience I abstain!

 

[ridered74]

A week ago I would have voted no. Today the best I can do is not vote.

I started out with LMS with my 2011 over 5 years ago. No issues in 3.5 years. Sold it and bought a 2015, like the fact that all I had to do was send them my tuner and pay for shipping back and my 2015 was now tuned for free. Ran fine for the first few weeks until I put the downpipes on, then I ran into the same issues most had. Would not shift into 2nd gear when accelerating from WOT. Just like the others, i was told nobody else was having the issue. That story has been played out many times on this forum and others, so no need to talk about the countless emails sent to them. Always me reminding them that it still didn't work, never them saying hey just wanted to make sure your tune is working. They always SAY the right thing and make you think they really want to help you.

A year later I called them to get a quote for meth, as I was kicking around the idea of going that route. Spent a good 15 minutes on the phone with the guy telling him my current setup and what my future plans were. He took my phone number and said he would get back to me with a quote. Never heard back again. Took some of the money I had set aside and bought an intercooler instead.

I'm stupidly trusting, so last week when all the back and forth was going on over at the other forum, I felt a little bad for LMS. I decided I would try their V17 tune and compare it to my current tune and give unbiased results.  Contacted them weds or thursday and told the I would like the updated V17 tune. Contacted them again Monday just giving them a gentle reminder since I was told I would have the tune the previous week, he ended up calling me and telling me that they were building my tune and that my E30 tune was probably the best one that they had.

So when I wake up tomorrow it will be Thursday and despite promises to deliver it's just the same story. I've dealt with multiple different people there and the outcome always seems to be the same.

I'm contemplating catless downpipes and even tho they are 100 dollars cheaper than the other vendor I was contemplating, I will spend the extra money and buy them elsewhere if I do go that route.  At some point you just stop listening to words and judge people off their actions alone. Talk is easy. Anyone can tell you what you want to hear.

 

[sm105k]

Ridered...how can you not vote? It seems like time and time again they continue  to let you down? Would you want another potential customer to get the runaround as well?

 

[ridered74]

Ridered...how can you not vote? It seems like time and time again they continue  to let you down? Would you want another potential customer to get the runaround as well?

I'm real big on not burning bridges whether it be personally or professionally. I like to give the benefit of the doubt whenever possible and I think there are certainly worse tuners out there than livernois. Maybe if I had never received a working tune from them I would have a different opinion, but I got 3 good years out of their tune.

 

[Jordan]

So what my opinion is worth from a non-customer this is what I've always associated LMS as when it came to their services from other people's experiences.. This is what I think matters:

1) Lack of communication
2) Lack of results
3) Lack of customer service when it came to issues
4) Lack of caring when it came to organization of where they posted (BPD mentioned and very good point)
5) Shotty work ethic when customer brings car to them

What doesn't matter to my opinions above, but still want to say:
1) Overpriced and underperforms
2) Screwed over more than 1 of their built motor buyers
3) Hardware unusable by anybody but them

There is plenty more to it, but honestly I don't think LMS has brought anything good to the community in a long time. Absolutely not since I joined in 2017. I really wish with all the opportunities to come "clean" and communicate they would had changed their ways, but it seems time and time again there is always another person upset with their business. So, for what it's worth, I don't think they need to be a part of a community where they have nothing beneficial to offer, but this is my opinion based solely on other people's issues with LMS.

 

[sm105k]

Ridered...how can you not vote? It seems like time and time again they continue  to let you down? Would you want another potential customer to get the runaround as well?

I'm real big on not burning bridges whether it be personally or professionally. I like to give the benefit of the doubt whenever possible and I think there are certainly worse tuners out there than livernois. Maybe if I had never received a working tune from them I would have a different opinion, but I got 3 good years out of their tune.

I understand that.  The problem that I have is their marketing is so good, it literally dupes people into believing they are a great company.  Time and time again they have proven to be the opposite. If people don't speak out about their experience (either good or bad) we are doing a dis-service to others.  Seems LMS of the past, is not LMS of today and people should know.

That being said, I don't like burning bridges either, however sometimes you have to burn a bridge down so bad...it creates the light to see a new path. 

 

[bpd1151]

Well articulated.

How they entered the platform 10 years ago, is a far cry from what they've delved into.

As a smaller, niche market type of platform, it is important to highlight those vendors that are, and have proven beneficial to the platform, and conversely, disparage those that are detrimental.

Those that know, know better, and do steer clear. Newer owners however may not be aware of all of the unscrupulous practices and repeated problems that occur, bringing the platform down, resulting in poor experiences and discouraging further investment and lasting bonds/ownership.

That said, not everyone is saveable. If newbies choose to use them and fall prey to the marketing/media hype, then so be it.

However, "older" (term used loosely) owners absolutely have a responsibility to educate and inform as needed. There should be no benefit of inclusion in the community as a result.

I correlate it with the banned Sierra Sierra India vendor/followers.

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[802SHO]

I don't think voting is burning a bridge, not that it should matter anyway.  LMS won't hesitate to burn a bridge with even their most dedicated and loyal customers, the ones have have taken it a notch above with both their vehicles and their wallets.  I balk at the idea "voting" is anywhere near the levels that they have shown to stoop to....lowest of lows.  So let's nip that little notion in the butt.

Although if that's how you feel...try not to.  Seriously.

My vote is in.  And my 2010 operated ok in terms of not breaking....yeah the transmission felt like it would fall out in the 1,2 shift but I also thought that "must be" normal.  I really didn't like learning...later on...that I purchased what I to believe upgraded spark plugs only to find out I bent over backwards for stock sp534 plugs.  I was actually taken back that they said Motorcraft on them as well.  It really seemed like they must have developed their own spark plugs.  My Alky meth kit said Alky Control on it...I was looking forward to Livernois on the pump sleeve....so being naive, I quickly began to realize they didn't develop Jack $hit.  All of this to become faster/better overall performance.  I wanted to be like BPD's car.  My dream was a Livernois built motor.  Then I screwed up...I made a huge mistake.  I installed a boost guage.  Wow!  10 psi?  Really boys!  My other dream, to be a their facility getting a custom dyno tune!  Man I'll have to make a special trip to Michigan from VT to get "dialed" in.  Oh wait...then I watched a video of a Ford Engineer talking about the 3.5l Ecoboost engine and how 12psi was stock boost.  Wait...so I'm doing all this and I'm at less than stock boost?  That's not my goal.  If I wanted my car stock I would leave it stock period.  They tell me must be your car...check x, y and z.  Check x, y and z.  Something must be wrong with "you" bc our tunes see 13,14 psi.  Check everything again.  It's correct.  Drive to Michigan, get on the dyno, pay for hotels....all for what?  For $550 I had an SCT X4 and custom tuning via datalogging from AJP Turbo.  RIP LMS!

 

[nickstewartroc]

I'll add my 2 cents as well. Back when I had my SHO 5-6 years ago, I went with LMS. I didn't want to have to deal with datalogging, just wanted a plug n play kind of thing. I can't remember exactly what revision I had been on but it got to the point where the transmission was shifting terribly in 1-2, I thought I was to the point of the transmission was about to go and ended up trading it in (not just because of the transmission issue, but that played a big factor in my decision) knowing now that it was more than likely the tune is frustrating. I talked with them over the harshness and was basically told that was just how it was. (I also had downpipes, which makes even more sense now...)
Glad I did NOT go with them when I bought my Flex

 

[BlueSHO]

Where's the voting poll or is it just saying yay or nay here?

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[sm105k]

Where's the voting poll or is it just saying yay or nay here?

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It is at the top of this post.

 

[StinkinLinkin13]

Things have changed quite a bit on this site since I joined up. This site is the a big part of the reason I went with LMS. Now everyone is on a different bandwagon... So who knows... Check back in a year or two and see who's hated then. Who's been "crossed" and why everyone one else should hate them now too.. In my experience was Livernois perfect no. But they did what I asked usually within 3 days. Faster than some tuners... Some tuners disappear for quite a while. And some don't like to make changes for certain conditions... Some tuners don't sell parts some don't do installs. And my engine didn't blow while tuned by LMS... So I just can't jump on this hater bandwagon. I could try to lay blame as well... But we all play the game and know the inherent risk. Sometimes we win and break records... Sometime we lose and break motors and hearts... Its a part of the modding game we play. My 2¢. Idc what gets done on this site. But at this point they're worse that ***? What I would like to see is stats for all vendors/tuners. A review system of sorts. Actual verified data and numbers.

I hadn't even heard of some these other newer tuners till recently. Maybe they are better... Maybe not. Idk. I would believe Livernois has tuned way more 3.5s than all other vendors combined on this forum... Is that being considered? Idk. It seems to be the same group circle of people complaining here about LV... But at the same time some are rarely satisfied with one tuner over another and use multiple caught with greener grass on the other side syndrome.. Always looking for preferred quirks to be satisfied. Myself included.

 

[sm105k]

It just 100% proves you have to evolve with the market.  Just because you were good for years, doesn't mean that you are still good now.  As a dedicated tuning company...I am sorry, it SHOULD NOT take you three days to respond.  PERIOD. 

There are other tuners out there. They have proven that they can make more power safely.  That means a lot to this community.  Matt from Gearhead has gone above and beyond what LMS has ever done.  He developed, procured, and tested items/upgrades he brought to the market for our platform.  He developed tunes LMS could only hypothesize.  I know for a fact he even reached across the isle and tried to help LMS with some issues. 

Another tuner (AJPTurbo) doesn't tune full time.  It is a side gig.  Most people know this, yet want his services still.  It is common for a small delay in response.  If you know that going in, then it more acceptable.  I am one that wanted his services.  My SHO for what it is, flat out does work.  I could not be happier for what it is.

However, I will not let blind allegiance keep my eyes turned from the truth.  I pride my integrity and try my best to be transparent in all things.  If I see another tuner (including my tuner) doing questionable things, I will call them out and I will ask the questions.  It's all about checks and balances for me.

 

[StinkinLinkin13]

Gearhead is like the current LMS of a couple years ago. I'm hearing good things about them now and a lot of ranting and raving which is great. I may give them a try in the near future. I hear it from not just from the 3.5 community similar to LMS at the time. I don't have any blind allegiance to them. I have a positive experience with them and that's what I'll share. My transparency if you will. There was issues there was resolutions there was progress... This was just my experience. I know it's not everybody's. If my experience was all bad I'd be here saying so. But that's not the case and I can't say that. I was very happy with my meth e85 tune. The shifting I requested was amazing especially during light to light daily driving. The low end pull was instant. Running consistent 12.2s - 12.3s full weight down hear in hot ass Texas. So it is what it is. Plus they have continued to invest time and energy into the platform offering the new revisions as well as full 85 with no meth options. I just don't see why they should be banned when they do have more satified customers than not... Not just some high profile members of this forum.

 

[LostnEye]

Gearhead is like the current LMS of a couple years ago. I'm hearing good things about them now and a lot of ranting and raving which is great. I may give them a try in the near future. I hear it from not just from the 3.5 community similar to LMS at the time. I don't have any blind allegiance to them. I have a positive experience with them and that's what I'll share. My transparency if you will. There was issues there was resolutions there was progress... This was just my experience. I know it's not everybody's. If my experience was all bad I'd be here saying so. But that's not the case and I can't say that. I was very happy with my meth e85 tune. The shifting I requested was amazing especially during light to light daily driving. The low end pull was instant. Running consistent 12.2s - 12.3s full weight down hear in hot ass Texas. So it is what it is. Plus they have continued to invest time and energy into the platform offering the new revisions as well as full 85 with no meth options. I just don't see why they should be banned when they do have more satified customers than not... Not just some high profile members of this forum.

Sometimes ignorance is bliss. You are entitled to your opinion just like everyone else but there are multiple owners in multiple threads here and on other forums/social media with horror stories or just plain bad business. I was tuned by LMS and thought everything was great. Dealt with the 1-2 shift issues thinking that’s just a quirk of tubing this platform because that’s what LMS tells customers. Little hesitation here and their same thing. Turns out it’s not a quick of the platform it’s a quick in their tuning along with the low fuel pressure issues that took a while to come out as you can’t datalog with their proprietary hardware. After seeing multiple people with the same problems I decided to try another tuner and before switching tunes logged the LMS tune which had under 800psi at the rail. Those little hesitations were the throttle closing trying to save itself from the tune. While that’s bad the real issue is how they handled it. Telling everyone everything it fine and just buy a $1600 fuel pump. Add in the smiley happy sales posts in contrast to the accusatory rants when anyone posts about there issue and the couple of high profile failures why do you think there are some vocal people trying to warn others.