2017+ Ford Fusion & Lincoln MKZ

TECHNICAL SERVICE BULLETIN 17-2235
2.7L/3.0L – Oil Consumption With DTC P0524 And/Or P06DD, Rough Idle, Misfire And/Or White Or Blue Exhaust Smoke – Built On 1-Apr-2016 And Through 1-Jan-2017
17 November 2017

Model:
Ford
2016-2017 Edge
2017 Fusion
Lincoln
2016-2017 MKX
2017 Continental
2017 MKZ

Issue: Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306 and/or P0316, P0524 and/or P06DD with excessive oil consumption. Oil consumption may be 1 Liter (1 quart) in less than 4,800 km (3,000 miles).

Action: Follow the Service Procedure steps to correct the condition.

Parts
Part Number Description Quantity
FT4Z-6006-B 2.7L Engine Assembly 1
GB8Z-6006-A 3.0L Engine Assembly 1
FT4Z-6049-E 2.7L Cylinder Head Assembly 1
FT4Z-6049-F 2.7L Cylinder Head Assembly 1
FL3Z-6079-D 2.7L Cylinder Head Gasket Kit 1
GB8Z-6079-A 3.0L Cylinder Head Gasket Kit 1
FT4Z-6675-C Engine Oil Pan Assembly, 2.7L and 3.0L 1
FT4Z-6731-A Filter Engine Oil Assembly 1
W712961-S442 Steering Shaft Bolt 1
W712503-S440 Sway Bar Mount Nut 2
W714265-S442 Catalytic Converter Nut 1
BL3Z-9450-A Catalytic Converter Gasket 2
F2GZ-4682-A Driveshaft to PTU Bolt and Washer Assembly 3
W790063-S900 Driveshaft to RDU Bolt and Washer Assembly 1
W712154-S439 Center Bearing Bolts 1
W715295-S439 Strut to Knuckle Bolt (package of 4) 1
W520216-S440 Strut to Knuckle Nut (package of 4) 1
W717674-S439 Engine Mount And Bracket Bolt (package of 2) 1
W712334-S442 Engine Mount And Bracket Nut (package of 4) 1
W710807-S442 Engine Mount and Bracket Nut 1
W716779-S439 Transmission Mount Bolt (package of 4) 1
FT4Z-6A340-A Crank Pulley Bolt 1
FT4Z-9J323-A High Pressure Fuel Rail 1
CP9Z-6279-C Variable Camshaft Timing Bolt 1
W716383-S437 Turbo Mounting Stud 1
FT4Z-9J323-B High Pressure Fuel Rail 1
W520215-S440 Outer Tie Rod End Nut 1
CCPZ-3B477-B Wheel Hub Nut 1
W500545-S439 Ball Joint Pinch Bolt 1
W520214-S440 Ball Joint Pinch Bolt Nut 1
4S4Z-3N324-AA Halfshaft Retaining Strap 1
W520102-S442 Halfshaft Retaining Strap Nut (package of 2) 1
W715618-S437 Torque Converter Nut 2
9L8Z-6G004-F Cylinder Head Temp Sensor Assembly 1
CYFS-092-YPT Spark Plug SP542 6
CU7Z-19B508-A Flange Sealant 1
VC-3-B Motorcraft® Orange Concentrated Antifreeze/Coolant 1
XO-5W30-QSP Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor 1
ZC-30-A Motorcraft® Silicone Gasket Remover 1
PM-4-A Motorcraft® Metal Brake Parts Cleaner 1
ZC-31-B Motorcraft® Metal Surface Prep Wipes 1
TA-357 Motorcraft® High Performance Engine RTV Silicone 1
TA-24-B Motorcraft® Thread Sealant With PTFE 1
ZC-37-A Motorcraft® Wheel And Tire Cleaner 1
XL-2 Motorcraft® High Temperature Nickel Anti-Seize Lubricant 1
W716457-S439 Subframe Bolt (package of 4) 1
7T4Z-1177-C Right Side Intermediate Shaft Seal Kit (FWD) 1
F2GZ-7H469-B Right Side Intermediate Shaft Seal Kit (AWD) 1
9W7Z-19B596-A A/C O-ring Kit 1
DS7Z-19B596-A A/C O-ring Kit 1
BL3Z-9C995-A Fuel Injector Clip With O-ring 6
BL3Z-9229-C Fuel Injector O-ring Kit 2

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.


Labor Times
Description Operation No. Time
2017 MKZ FWD 3.0L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235A 15.1
2017 MKZ AWD 3.0L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235B 15.6
2017 MKZ AWD 3.0L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235C 20.5
2017 MKZ FWD 3.0L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235D 20.3
2016-2017 MKX/Edge AWD 2.7L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S And T) (Do Not Use With Any Labor Operations Outside Of This Article) 172235E 15.7
2016-2017 MKX/Edge AWD 2.7L GTDI: Diagnose And Replace Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S And T) (Do Not Use With Any Labor Operations Outside Of This Article) 172235F 21
2016-2017 MKX/Edge FWD 2.7L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S And T) (Do Not Use With Any Labor Operations Outside Of This Article) 172235G 15.3
2016-2017 MKX/Edge FWD 2.7L GTDI: Diagnose And Replace The Cylinder Head Assemblies (Can Be Claimed With Operations R Or S And T) (Do Not Use With Any Labor Operations Outside Of This Article) 172235H 20.9
2017 Fusion AWD 2.7L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235J 15.1
2017 Fusion AWD 2.7L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235K 20.1
2017 Continental FWD 2.7L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235L 14.3
2017 Continental AWD 2.7L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235M 15
2017 Continental AWD 2.7L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235N 19.9
2017 Continental FWD 2.7L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235O 19.6
2017 Continental AWD 3.0L GTDI: Diagnose And Replace The Long Block Engine Assembly (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235P 15.5
2017 Continental AWD 3.0L GTDI: Diagnose And Replace Both Cylinder Head Assemblies (Can Be Claimed With Operations R Or S) (Do Not Use With Any Labor Operations Outside Of This Article) 172235Q 20.3
Additional Time To Check And Correct Toe Vehicles Without Lane Departure. 172235R 0.6
Additional Time To Check And Correct Toe Vehicles With Lane Departure. 172235S 0.8
2016-2017 MKX: Additional Time When 360 Degree Camera Alignment Is Necessary. 172235T 0.5



Repair/Claim Coding
Causal Part: 6049
Condition Code: 42


Drive Tool
1/4″ 6 mm Deep Well Socket
1/4″ 7 mm Deep Well Socket
1/4″ 8 mm Deep Well Socket
1/4″ 10 mm Deep Well Socket
1/4″ 11 mm Deep Well Socket
1/4″ 13 mm Deep Well Socket
1/4″ 15 mm Deep Well Socket
1/4″ 5 mm Short Socket
1/4″ 10 mm Flex Socket
1/4″ 10 mm Mid Length Socket
1/4″ 13 mm Mid Length Socket
1/4″ 15 mm Mid Length Socket
1/4″ 1.5″ Extension
1/4″ 2″ Extension
1/4″ 4″ Extension
1/4″ 6″ Extension
1/4″ 11″ Extension
1/4″ 14″ Extension
1/4″ Long Handle Ratchet
1/4″ Air Ratchet
1/4″ Torque Wrench
3/8″ 8 mm Deep Well Socket
3/8″ 10 mm Deep Well Socket
3/8″ 11 mm Deep Well Socket
3/8″ 13 mm Deep Well Socket
3/8″ 15 mm Deep Well Socket
3/8″ 2″ Extension
3/8″ 4″ Extension
3/8″ 6″ Extension
3/8″ 11″ Extension
3/8″ 14″ Extension
3/8″ Long Handle Ratchet
3/8″ 6 mm Allen Socket
3/8″ Air Ratchet
3/8″ 17 mm Crows Foot
3/8″ 15 mm 12-Point Deep Well Socket
3/8″ E8 Torx Socket
1/2″ 13 mm Deep Well Impact Socket
1/2″ 15 mm Deep Well Impact Socket
1/2″ 18 mm Deep Well Impact Socket
1/2″ 21 mm Deep Well Impact Socket
1/2″ 32 mm Deep Well Impact Socket
1/2″ 24 mm Short Socket
1/2″ Long Handle Ratchet
1/2″ Impact Wrench
1/2″ Torque Wrench
1/2″ Long Breaker Bar
10 mm Combination Wrench
13 mm Combination Wrench
15 mm Combination Wrench
17 mm Combination Wrench
18 mm Combination Wrench
19 mm Combination Wrench
7 mm Ratchet Wrench
8 mm Ratchet Wrench
10 mm Ratchet Wrench
13 mm Ratchet Wrench
15 mm Ratchet Wrench
18 mm Ratchet Wrench
Small Trim Tool
Large Trim Tool
Hose Clamp Pliers
Pliers
Long Pry Bar
17″ Punch
20 Ounce Hammer
Steering Wheel Tool
Magnet
Bungee Cords
Seal Pick
Marker
2″ Roloc Disc
1/2″ Drill
Plastic Scraper
Air Blow Gun
Phillips Screwdriver
Engine Spreader Bar 303-1246
Lift Eyes 313-1634
Torque Converter Retainer 307-346
Disconnect Tool 307-569
Installer Halfshaft 204-161
Front Wheel Hub Remover 205D070


Service Procedure

1. Check the vehicle build date. Was the vehicle built on 1-Apr-2016 and through 1-Jan-2017?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to the Powertrain Controls/Emissions Diagnosis (PC/ED) manual for normal diagnostics.

2. Connect the Ford Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) to the data link connector (DLC) and check for DTCs. Are DTCs P0524 and/or P06DD stored in the powertrain control module (PCM) memory?

(1). Yes – continue to Step 3.

(2). No – replace the cylinder heads. Refer to Workshop Manual (WSM), Section 303-01. The repair is complete.

3. Check the engine oil level on the engine oil level indicator. Refer to WSM, Section 303-01. Is the oil level within the minimum and maximum marks on the indicator?

(1). Yes – proceed to Step 4.

(2). No – add engine oil as needed to achieve the correct oil level on the indicator. Proceed to Step 4.

4. Run the engine until it reaches normal operating temperature. Using IDS or FJDS monitor the engine oil pressure. Refer to WSM, Section 303-01. Is the oil pressure within specification?

(1). Yes – replace the cylinder heads. Refer to WSM, Section 303-01.

(2). No – replace the long block engine assembly. Refer to WSM, Section 303-01.

Prior approval and cost cap must be completed as required; however, follow the diagnostics repair procedure in this article to determine correct repair.
 
SSM 47083 – 2017-2018 MKZ – Steering Wheel Does Not Move To The Full Up Position When Entering Or Exiting The Vehicle – Built On Or Before 10-Oct-2017

Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled.

Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher.

Perform a driverseat module (DSM) reset. Select Toolbox ⇒ Body ⇒ Service Functions ⇒ DSM Reset.

Next, program the DSM using as-built.

Make sure you are connected to the internet when entering module programming to obtain the latest updates.

Calibration files may also be obtained at www.motorcraftservice.com.

For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
 
SSM 47285 – 2018 Fusion 2.0L GTDI and 1.5L GTDI – Delete Engine Beauty Cover

Some 2018 Ford Fusion vehicles, the engine beauty cover was deleted as a running change.

If during PDI a unit is reported as received without engine beauty cover from factory, the unit was built correctly.

Any repair or the addition of this part would not be considered warrantable.

APPLICABLE VEHICLES
2018 CAR: C7 CD391N FUSION
2018 CAR: C7 CD391N FUSION
 
TSB 18-2025:  Driver’s Power Seat Function Inoperative – 2017 Ford Fusion & Lincoln MKZ

Issue: Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver’s power seat function that is inoperative with or without fuse F74 open.

Action: Follow the Service Procedure steps to correct the condition.

Parts
Part Number Description Quantity
NAI837X Coroplast Electrical Wire Harness Tape 1

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times
Description Operation No. Time
2017 Fusion/MKZ: Visually Inspect And Repair Wire Harness Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) 182025A 0.8

Repair/Claim Coding
Causal Part: 14D231
Condition Code: 30

Drive Tool Name
3/8″ Power Tool
3/8″ Ratchet
3/8″ Torque Wrench
3/8″ Torx® Socket T50
3/8″ Torx® Socket T55
Trim Tool
Push Pin Tool
Soldering Gun
Heat Gun

Service Procedure

1. Check the vehicle build date. Was the vehicle built on or before 12-Jun-2017?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply.

2. Visually inspect the seat wiring harness by looking from the front, under the driver’s seat. When looking from the front under the seat the chafe point is located on the left side and is rubbing on the seat adjustment framing. Is there chafing to the wire harness? (Figures 1 – 2)

(1). Yes – proceed to Step 3.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10.

Figure 1

seat wiring harness



Figure 2

seat wiring harness

3. Remove the seat. Refer to WSM, Section 501-10.

4. Repair the wire concern. Refer to cell 5 in the Wiring Diagram (WD). The wire harness should also be wrapped with Coroplast wire harness tape or equivalent available from the Rotunda Technician Tool Program (RTTP).

5. Relocate the wire harness clip from the seat frame and attached it to the track sinuous wire. (Figures 3 – 4)

Figure 3

Relocate the wire harness clip


Figure 4

Relocate the wire harness clip
6. Reinstall the seat. Refer to WSM, Section 501-10.
 
SSM 47281 – 2013-2018 C-MAX, Fusion/MKZ Hybrid/Energi – Possible Water Intrusion In Multiple Connectors

Some 2013-2018 C-MAX/Fusion/MKZ Hybrid/Energi vehicles may exhibit various drivability or electrical concerns accompanied by one or more diagnostic trouble codes, with the most common being P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284.

On C-MAX inspect connectors C134, C140, C144, C1651, C1717 and C1812 for signs of water entry/corrosion and service as necessary.

On Fusion/MKZ inspect connectors C146, C1651, C1812, C168C and C134 and service as necessary.

APPLICABLE VEHICLES
2013 – 2018 CAR: C7 CD391N FUSION
2013 – 2018 CAR: C9 CD533N MKZ
2013 – 2018 CAR: CG C344N C-MAX
 
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