“AWD off” message on long drive
- Thread starter jus2quik
- Start date
Was told today by the dealership that they will not perform an extended road test which would have to be 60-80 miles on the highway without stopping for the message ,they said if it didn’t do it with the standard 10 mile test drive then it wasn’t something they could cover,extended road tests are not something they do .
Really funny ,i asked the guy If they were going to data log on the test drive,they said no ,i basically said i have 5 pics of the “awd off” message saved on my phone ,they said a tech would have to “witness” it but they wont take it on a drive ling enough to make the message come on , bout to get ugly i guess.I also sprayed some TriFlow on the coils because they were squeaking ,dumb butts ordered shock because they said they were leaking after i told them i sprayed lube on them accidentally.They said they could t test drive the car until the shocks came in ,this is after i told them i sprayed the stuff on there.Im in awe currently,Already have another dealership lined up that will do the extended road test this coming up monday but i hotta get it out of this dealership first.Duval Ford in Jacksonville is who has it now .
Just got off the phone with the advisor,they are going to possibly swap a new set of tires off a brand new SHO and take it for the long drive and see if it’s maybe something with the tires ,they said they were getting a lot of city police cars with mix matched tires that were causing issues with the RDU lately .fingers crossed
This issue is actually quite common when dealing with various municipalities, many cruisers have this issue due to PDs not rotating their tires on a proper schedule.
It is also true that putting new tires on is SOP before going farther but there is a tread difference allowance and that would only be asked if you were right on the edge or over this difference, which they should have articulated to you.
Ford guideline is 5% but the Mrs has seen it cause issues starting at 3/32 and fixed with a new set.
Did they swap tires off ANY new Taurus? Much simpler solution I would insist on before ponying up any coin. I would also make them show me the alleged difference. While they are at least telling the partial truth I wouldn't put it past certain dealerships to be lazy and get an the extra tire sale.
Good luck!
It is also true that putting new tires on is SOP before going farther but there is a tread difference allowance and that would only be asked if you were right on the edge or over this difference, which they should have articulated to you.
Ford guideline is 5% but the Mrs has seen it cause issues starting at 3/32 and fixed with a new set.
Did they swap tires off ANY new Taurus? Much simpler solution I would insist on before ponying up any coin. I would also make them show me the alleged difference. While they are at least telling the partial truth I wouldn't put it past certain dealerships to be lazy and get an the extra tire sale.
Good luck!
The service writer suggested to the manager to swap a set off a new sho but he said “no” basically told me if I wanted it fixed to buy a new set of tires and come back.I took the car to a buddy’s tire shop and we miked the tires with calipers off the car and they were exactly the same size . This is why I like fixing my own stuff and not dealing with the dealership but it is what it is ,I should have bought the car brand new I guess but saving $25k was worth it to me .
When I got the car back from the dealership I checked the tire pressure and the fronts were 30psi and the rears were 35psi for some reason. I put them all at 35 psi and did not load the Gearhead tune back up, my wife took the car to Tampa and the awd off message never came on after a 3 hour drive. I guess when she gets back I’ll load the tune back up and see if that makes a difference . The two trips that we took with the message coming on were both with the tune loaded on the car. Don’t know how that would make a difference but we will see .
When I got the car back from the dealership I checked the tire pressure and the fronts were 30psi and the rears were 35psi for some reason. I put them all at 35 psi and did not load the Gearhead tune back up, my wife took the car to Tampa and the awd off message never came on after a 3 hour drive. I guess when she gets back I’ll load the tune back up and see if that makes a difference . The two trips that we took with the message coming on were both with the tune loaded on the car. Don’t know how that would make a difference but we will see .
Well come to find out the service advisor was lying the whole time, he never asked the manager about swapping the tires for new sho wheels and tires or the extended test drive,talked to her and she is making it happen ,dropped her back off and waiting to hear the results. Took the car on a 4 hour drive and the message won’t come on unless you are at a sustained uninterrupted 75-80mph run at around the 55-60 mile mark . Hopefully a new set of tires will solve this issue .