Bad BOV

[TASK_FORCE187]

Yeah they did the work and they should warranty it.  What was the cause of failure the 1st time?

My engine blew up. I had oil and medal parts in the bottom.

Sent from my SM-N950U using Tapatalk

Z will have to correct me,  but i am willing to bet $$ they did not investigate or replace the radiator on the rebuild.  i do believe the radiator is a dual purpose unit and if it was shot the 1st time it may have took out the 1st block,  and then the second. 

Putting the tin hat on.. the GM is now faced with taking in a 'trade' he can then right off to auction and cover his ass... or explain a nearly 13k$ deficit to his regional manager. 

Call the big bosses.

Radiator? That's funny you mentioned that. Coolant is mixing in with oil. Not good I think they f...up

Sent from my SM-N950U using Tapatalk

 

[TopherSho]

Yeah they did the work and they should warranty it.  What was the cause of failure the 1st time?

My engine blew up. I had oil and medal parts in the bottom.

Sent from my SM-N950U using Tapatalk

Z will have to correct me,  but i am willing to bet $$ they did not investigate or replace the radiator on the rebuild.  I do believe the radiator is a dual purpose unit and if it was shot the 1st time it may have took out the 1st block,  and then the second. 

Putting the tin hat on.. the GM is now faced with taking in a 'trade' he can then right off to auction and cover his ass... or explain a nearly 13k$ deficit to his regional manager. 

Call the big bosses.

Radiator? That's funny you mentioned that. Coolant is mixing in with oil. Not good I think they f...up

Sent from my SM-N950U using Tapatalk

When you mentioned the overheating due to mixed fluids it make me think of two things.  They mixed coolant types (red and green = goop), or (Z correct me) there is damage to the internals of the radiator and they missed it in the rebuild.

It *SHOULD* be listed in your parts manifest from the 1st rebuild.. see if they swapped radiators. 

 

[TopherSho]

This by the way does nothing to explain the rapid 'overboosting' .. that i do not think is really over-boosting.

 

[TASK_FORCE187]

Yeah they did the work and they should warranty it.  What was the cause of failure the 1st time?

My engine blew up. I had oil and medal parts in the bottom.

Sent from my SM-N950U using Tapatalk

Z will have to correct me,  but i am willing to bet $$ they did not investigate or replace the radiator on the rebuild.  I do believe the radiator is a dual purpose unit and if it was shot the 1st time it may have took out the 1st block,  and then the second. 

Putting the tin hat on.. the GM is now faced with taking in a 'trade' he can then right off to auction and cover his ass... or explain a nearly 13k$ deficit to his regional manager. 

Call the big bosses.

Radiator? That's funny you mentioned that. Coolant is mixing in with oil. Not good I think they f...up

Sent from my SM-N950U using Tapatalk

When you mentioned the overheating due to mixed fluids it make me think of two things.  They mixed coolant types (red and green = goop), or (Z correct me) there is damage to the internals of the radiator and they missed it in the rebuild.

It *SHOULD* be listed in your parts manifest from the 1st rebuild.. see if they swapped radiators.

Once I get off I will take a picture of the invoices

Sent from my SM-N950U using Tapatalk

 

[ZSHO]

It seems that the Saga is growing as the days progress!!! Dunno!
I wish this was introduced on page one IMO!
The mixture of oil and coolant is certainly not a good sign and rather severe internal are to blame.  Z

 

[TASK_FORCE187]

I wish this was introduced on page one....It seems that the Saga is growing as the days progress!!! Dunno!
The mixture of oil and coolant is indeed not a good sign!  Z

They didn't know. It was brought to my attention after. I'm lost on what to do at this moment. Uber and renting a car is getting expensive for me. I'm paying for a car that's just sitting and not being worked on. I just seen it parked in the lot. What would you do differently?

Sent from my SM-N950U using Tapatalk

 

[TASK_FORCE187]

I wish this was introduced on page one....It seems that the Saga is growing as the days progress!!! Dunno!
The mixture of oil and coolant is indeed not a good sign!  Z

They didn't know. It was brought to my attention after. I'm lost on what to do at this moment. Uber and renting a car is getting expensive for me. I'm paying for a car that's just sitting and not being worked on. I just seen it parked in the lot. What would you do differently?

Sent from my SM-N950U using Tapatalk

I really do like my car and want to keep it but I dont trust them anymore.

Sent from my SM-N950U using Tapatalk

 

[ZSHO]

I would make some phone calls to Ford corporate or Regional manager ASAP IMHO! I think your wasting much lost time! I hope i did not come off snarky!  Z

 

[TASK_FORCE187]

I would make some phone calls to Ford corporate or Regional manager ASAP IMHO! I think your wasting much lost time.  Z

You are right bro. I'm doing that today

Sent from my SM-N950U using Tapatalk

 

[ZSHO]

I would make some phone calls to Ford corporate or Regional manager ASAP IMHO! I think your wasting much lost time.  Z

You are right bro. I'm doing that today

Sent from my SM-N950U using Tapatalk

Have all the needed documents and receipts on hand along with a Fax!! unfortunately @ this point things are not going to resolve itself,rather you will be left Hanging like a bunch of clothes to dry if you don't act quickly!!! Best of luck.  Z

 

[TASK_FORCE187]

I contacted corporate and got a case # I have to contact this guy at the dealership with my case # what happens now?

Sent from my SM-N950U using Tapatalk

 

[ZSHO]

I contacted corporate and got a case # I have to contact this guy at the dealership with my case # what happens now?

Sent from my SM-N950U using Tapatalk

I have never contacted them personally but my issues were handled accordingly with the Service manager.....
FWIW @ least you got the ball rolling with the case number....

There is also an online Chat where you can ask questions on how long the process will take.  Z

One may file a complaint with the Ford Motor Company by calling 1-800-392-3673 anytime between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday, or between 9 a.m. and 5:30 p.m. Eastern on Saturday.

Customers who want to file a complaint in writing may write the Ford Motor Company Customer Relationship Center at P.O. Box 6248, Dearborn, MI 48126. They may also send an email through the Ford Motor Company's contact page via the Internet. Online support is also available through the live chat option on the Ford website. Twitter service support at @FordService may be reached Monday through Friday between 8 a.m. and 11 p.m. Eastern.

The majority of customer complaints filed on Ford Motor Company with the Better Business Bureau were resolved. The BBB found that in most of the cases that were not resolved, Ford Motor Company made an effort to resolve the complaint.

Ford has been accredited with the BBB since Oct. 1, 1927, and maintains an A+ rating with the bureau. This rating is based on the company's response to and resolution of customer complaints and the number of complaints relative to the size of the company.

 

[TASK_FORCE187]

I contacted corporate and got a case # I have to contact this guy at the dealership with my case # what happens now?

Sent from my SM-N950U using Tapatalk

I have never contacted them personally but my issues were handled accordingly with the Service manager.....
FWIW @ least you got the ball rolling with the case number....

There is also an online Chat where you can ask questions on how long the process will take.  Z

One may file a complaint with the Ford Motor Company by calling 1-800-392-3673 anytime between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday, or between 9 a.m. and 5:30 p.m. Eastern on Saturday.

Customers who want to file a complaint in writing may write the Ford Motor Company Customer Relationship Center at P.O. Box 6248, Dearborn, MI 48126. They may also send an email through the Ford Motor Company's contact page via the Internet. Online support is also available through the live chat option on the Ford website. Twitter service support at @FordService may be reached Monday through Friday between 8 a.m. and 11 p.m. Eastern.

The majority of customer complaints filed on Ford Motor Company with the Better Business Bureau were resolved. The BBB found that in most of the cases that were not resolved, Ford Motor Company made an effort to resolve the complaint.

Ford has been accredited with the BBB since Oct. 1, 1927, and maintains an A+ rating with the bureau. This rating is based on the company's response to and resolution of customer complaints and the number of complaints relative to the size of the company.

I really appreciate you taking the time to help me out brother.

Sent from my SM-N950U using Tapatalk

 

[ZSHO]

I certainly feel for you Brother and truly hope your issue is addressed accordingly!
There were a couple of incidences in the past where the age factor came to play in similar cases IIRC! But by no means stating this is the case here......Fingers crossed for ya.  Z

 

[ajpturbo]

Keep us updated...I’m anxious to know what is wrong with it...I can only think of about 4 things that can cause overboosting...and 1 thing is really unlikely

 

[TASK_FORCE187]

Keep us updated...I’m anxious to know what is wrong with it...I can only think of about 4 things that can cause overboosting...and 1 thing is really unlikely

Will do. I will take a pictures of my invoices as well. After work

Sent from my SM-N950U using Tapatalk

 

[TASK_FORCE187]

I just got a call from Ford and was told that they are changing the radiator. I am finally getting a loaner

Sent from my SM-N950U using Tapatalk

 

[ajpturbo]

Radiator causing overboosting?

 

[TASK_FORCE187]

Radiator causing overboosting?

I'm sure not but it's a start

Sent from my SM-N950U using Tapatalk

 

[TASK_FORCE187]

https://youtu.be/Adphjz4u9zI

Please help! I just got my car back and its sound it again

Sent from my SM-N950U using Tapatalk