You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Has ANYONE EVER had warranty work denied by Ford?
- Thread starter JimiJak
- Start date
sadly, i may be testing this topic soon.
engine essentially blew up, i guess, with oil spilled all along my street. i was lucky it happened close enough to home that i could coast and park it. only thing it has is an unleashed tune, nothing overly aggressive. i haven't even been running it alot lately, mostly been stock. I did get the oil changed a few days ago, i have my receipts, and i'm thinking that shop may have done something wrong. i've used them before and they've been good, but when i checked my oil a couple of days ago it was very low, especially considering it had just been changed. i called the owner/manager and asked them if they put the entire 6 quarts i brought into the car. he talked to his tech and the guy said yes. so i added another quart and check the level and it was good. then last night the whole blow up thing happens!?! I spoke to him today to let him know the situation. he seems pretty confident that they are not at fault. i told him i will have it towed to the dealer and see what their diagnostic says. He's a cool guy and has given me good advice, he even loaded my tune to the car. But techs make mistakes sometimes.
the car was very recently at the dealership for servicing, actually its been at the dealer alot lately which has me a little frustrated, and i have all the records. I've been trying to get all problems solved before the warranty ended. this particular dealership was really good in the past, but their service dept has fallen off in the last year and their are different people working there than before.
we'll see what happens. if any of you have any advice, please let me know.
i did return the car to stock, as all the electronics are still working so i was able to load it...
engine essentially blew up, i guess, with oil spilled all along my street. i was lucky it happened close enough to home that i could coast and park it. only thing it has is an unleashed tune, nothing overly aggressive. i haven't even been running it alot lately, mostly been stock. I did get the oil changed a few days ago, i have my receipts, and i'm thinking that shop may have done something wrong. i've used them before and they've been good, but when i checked my oil a couple of days ago it was very low, especially considering it had just been changed. i called the owner/manager and asked them if they put the entire 6 quarts i brought into the car. he talked to his tech and the guy said yes. so i added another quart and check the level and it was good. then last night the whole blow up thing happens!?! I spoke to him today to let him know the situation. he seems pretty confident that they are not at fault. i told him i will have it towed to the dealer and see what their diagnostic says. He's a cool guy and has given me good advice, he even loaded my tune to the car. But techs make mistakes sometimes.
the car was very recently at the dealership for servicing, actually its been at the dealer alot lately which has me a little frustrated, and i have all the records. I've been trying to get all problems solved before the warranty ended. this particular dealership was really good in the past, but their service dept has fallen off in the last year and their are different people working there than before.
we'll see what happens. if any of you have any advice, please let me know.
i did return the car to stock, as all the electronics are still working so i was able to load it...
I like when people say all it has is a tune lol!...you realize thats everything in this car......if all it has is a "tune" why bother returning to stock?...sorry i have to play devils advocate....i wouldnt be suspicious of the unleashed tune...i used to run one and would run it again...but the torque increas is dramatic to say the least with a "tune".
Yeah i know all about the magnusson moss act and how the onus is on the mfg to prove the mods caused the failure....but i hate sticking up for the big guy corporation but id be ok with them making buyers sign a release waiver saying if you tune you most likely lose engine and drivetrain warranty ...just like the guy you buy the tune from has disclaimers protecting them from the failures of the tune they sold you...they dont want anything to do with the liability of your thoughtless quest for power
Its unfortunate for the mfg that not only are they on the hook to fix peoples cars that suffer failures due to neglect and poor maintenance but the also have to be on the watch for people trying to dupe them and perform fraud...after all thats why you returned to stock. So the heavy modification hopefully goes unnoticed.
Yeah i know all about the magnusson moss act and how the onus is on the mfg to prove the mods caused the failure....but i hate sticking up for the big guy corporation but id be ok with them making buyers sign a release waiver saying if you tune you most likely lose engine and drivetrain warranty ...just like the guy you buy the tune from has disclaimers protecting them from the failures of the tune they sold you...they dont want anything to do with the liability of your thoughtless quest for power
Its unfortunate for the mfg that not only are they on the hook to fix peoples cars that suffer failures due to neglect and poor maintenance but the also have to be on the watch for people trying to dupe them and perform fraud...after all thats why you returned to stock. So the heavy modification hopefully goes unnoticed.
do you have any idea of what you're talking about?
there is no heavy modification! basically all my tune did was increase throttle response. i specifically wanted and received a conservative tune w no transmission shift programming at all. no 3bar map, meth, etc...
anyway, these engines have been shown to make way north of 500 HP quite reliably.
like i said, if you read my entire post, is that i believe it was the oil change that was the issue. i think the tech made some mistake at the other shop. my car has been at the dealer many times for service and i keep all records. if the tuning was causing problems, i'm sure they would have noticed.
there is no heavy modification! basically all my tune did was increase throttle response. i specifically wanted and received a conservative tune w no transmission shift programming at all. no 3bar map, meth, etc...
anyway, these engines have been shown to make way north of 500 HP quite reliably.
like i said, if you read my entire post, is that i believe it was the oil change that was the issue. i think the tech made some mistake at the other shop. my car has been at the dealer many times for service and i keep all records. if the tuning was causing problems, i'm sure they would have noticed.
glock-coma
New member
Any visible exterior engine damage? Are you sure it blew up or did you just lose a gasket somewhere.
Sent from my iPad using Tapatalk
Sent from my iPad using Tapatalk
MeanKS said:do you have any idea of what you're talking about?
there is no heavy modification! basically all my tune did was increase throttle response. i specifically wanted and received a conservative tune w no transmission shift programming at all. no 3bar map, meth, etc...
anyway, these engines have been shown to make way north of 500 HP quite reliably.
like i said, if you read my entire post, is that i believe it was the oil change that was the issue. i think the tech made some mistake at the other shop. my car has been at the dealer many times for service and i keep all records. if the tuning was causing problems, i'm sure they would have noticed.
No i dont
So u have an unleashed tune with no boost increase , just throttle response...good for you....you are on an island all by yourself on that one
Why would the dealer try and notice if a tune was causing problems...not even on their radar for normal maintenance...and why would u remove the tune if they never said anything before?...fishy fishy
How many miles on this blown engine? F, if additional 50 hp were the cause of this engine blowing, I'm selling my AFAIC, and never buying a Ford in my life again. Anyway, I would test for the right viscosity of oil that that shop used, proper filter, and then wait for Ford to take the engine apart to see what went, before making an educated guess on the cause.
CroR1 said:How many miles on this blown engine? F, if additional 50 hp were the cause of this engine blowing, I'm selling my AFAIC, and never buying a Ford in my life again. Anyway, I would test for the right viscosity of oil that that shop used, proper filter, and then wait for Ford to take the engine apart to see what went, before making an educated guess on the cause.
He brought them his own oil so i have to assume he used the viscosity in the owners manual.....and i wouldnt worry about the hp increase but the massive tq increase that the "tune" delivers which is can be 100 ftlbs for a 2 bar tune and 150 ftlbs for a 3 bar at the crank
ZSHO said:MeanKS are there any codes present at the moment? Receipts are Golden,based on your post it sounds like the tech forgot to tighten the oil drain plug or filter. Z
thats exactly what i think happened. but we'll see.
i've had this tune for nearly 2 yrs. makes no sense that it would all of a sudden blow the engine.
CroR1 said:How many miles on this blown engine? F, if additional 50 hp were the cause of this engine blowing, I'm selling my AFAIC, and never buying a Ford in my life again. Anyway, I would test for the right viscosity of oil that that shop used, proper filter, and then wait for Ford to take the engine apart to see what went, before making an educated guess on the cause.
sorry Cro, that wasn't meant for you...
ajpturbo said:The only troll here is probably me...CroR1 i dont think is a troll..im not sure why tou think a tune has to cause a failure immediately....after 2 years the constant extra stress could most defintely cause a failure....but since your conservative tune which has no extra power delivered makes you safe i guess
yes, its you.
of course there was some HP and TQ increases, but not even close to what you state.
and there was never 'constant extra stress'. some of your rhetoric is ridiculous.
MeanKS said:ajpturbo said:The only troll here is probably me...CroR1 i dont think is a troll..im not sure why tou think a tune has to cause a failure immediately....after 2 years the constant extra stress could most defintely cause a failure....but since your conservative tune which has no extra power delivered makes you safe i guess
yes, its you.
of course there was some HP and TQ increases, but not even close to what you state.
and there was never 'constant extra stress'. some of your rhetoric is ridiculous.
How do you know how much tq increase?...if u have a typical 2 bar tune u do have around 100 ft lb increase in tq at flywheel
I guess no sense in bickering around, let's just wait and see what the dealer says. How long will it take them to take the engine apart, what they said? i remember this one story by one of my buddy's when he took his car for transmission fluid change, and on his way home, half way, the trans pan came halfway lose and almost feel off. Someone forgot to put all the bolts in. Lol, we still laugh about it till this day.
If the oil pressure light is displayed on the instrument cluster followed by a long history of service records and receipts especially most recent,that alone should warrant any and all applicable repairs in your favor and best of luck and keep us updated on any progress,and Btw sure hate to see this happen to anyone else on this or any other forum. Z
sorry for the delay in response.
So Ford covered the new engine, really with no questions asked, which kinda surprised me. i think it was because i had saved all my records and had been at the dealer a lot recently due to other issues. they also replaced the torque converter, again i think because i had a previous issue with a squeak coming from what sounded like one of my wheels and the dealer thought it was a transmission issue with the AWD but hadn't got around to finalizing the diagnosis.
they are not entirely finished with the car, i will have to bring it in again soon. they still need to fix the auto park controller (previous issue). also, the car doesn't feel quite as strong as before (i'm talking w/o any tune) and the gas mileage is worse (15.5mpg). i also hear a whistle coming from the engine (assume its one of the turbos) during WOT in first and second gear.
i think the lack of speed is probably more due to the transmission than the engine (maybe) i really don't know, but its very slow to kick down making passing on the highway less than effortless the way it was before.
does anyone have an idea of which 3.5 they used? is it a gen 1 (2010-2012) or gen 2?
obviously i'm more wary to tune now, although i thoroughly believe its was a bad oil change that was the culprit, but i want to enjoy my car like i did before.
so we'll see...
So Ford covered the new engine, really with no questions asked, which kinda surprised me. i think it was because i had saved all my records and had been at the dealer a lot recently due to other issues. they also replaced the torque converter, again i think because i had a previous issue with a squeak coming from what sounded like one of my wheels and the dealer thought it was a transmission issue with the AWD but hadn't got around to finalizing the diagnosis.
they are not entirely finished with the car, i will have to bring it in again soon. they still need to fix the auto park controller (previous issue). also, the car doesn't feel quite as strong as before (i'm talking w/o any tune) and the gas mileage is worse (15.5mpg). i also hear a whistle coming from the engine (assume its one of the turbos) during WOT in first and second gear.
i think the lack of speed is probably more due to the transmission than the engine (maybe) i really don't know, but its very slow to kick down making passing on the highway less than effortless the way it was before.
does anyone have an idea of which 3.5 they used? is it a gen 1 (2010-2012) or gen 2?
obviously i'm more wary to tune now, although i thoroughly believe its was a bad oil change that was the culprit, but i want to enjoy my car like i did before.
so we'll see...
Similar threads
- Replies
- 2
- Views
- 6K
- Replies
- 10
- Views
- 12K
- Replies
- 5
- Views
- 7K
- Replies
- 1
- Views
- 3K