Here is my opinion.. I am assisting a former Livernois customer... who paid a boat load for the top of the line package that doesn't involve a motor... and since he has received the car back, it has not run correctly..
The list of CRAP that seems to be poorly put together just never ends.. we are chasing a fueling issue which at this point based on the logs I am suspecting the check valve on the alky kit maybe malfunctioning. I asked where the gain controller was so he can turn the pump off.. he said he doesn't know and that LMS said he should never have to touch it as its a progressive controller and doesn't need adjusting...
He paid $99 for their spark plugs as part of the package, and then another $150 to have them installed... they were gapped at .040!
His alky kit came with two red LEDS... so he has no clue if the pump is actually developing pressure.. and THEY CHARGED HIM SEPARATELY FOR THE LEDS.. THE KIT COMES WITH THEM!
The list continues to go on...
I know he doesn't want to get on the forums.. as I wish he would tell his side of the story so it was first hand..
To the point, its time to move on from them. If you are getting anything beyond a base tune from LMS then they are screwing people let and right. I myself used them off and on for a few years with good success for the most part.. until I wanted turbo's.. then they tried to sell me "Race Oil" at 7 quarts and break in oil at 7 quarts because "The ATP's will burn through several quarts on the dyno.." as Andy told me. I was also told they wouldn't install my EPP down pipes.. they went so far as to say they don't remove the stock downpipes when replacing the turbos... and the list goes on and on and on..
I have attached a copy of the quote I received for the turbo install.... they wouldnt provide line item price.. as their software apparently wouldnt allow it.
Their business practices are garbage.. and they continue to prey on unsuspecting customers. This predatory business model should not be allowed to continue within these forums. And to the fact that forums have a vendor section for them would suggest the forums also promote them.
I am getting tired of trying to help customers who have gotten screwed by them..