No Bluetooth connection

[donky4444]

This started yesterday.  I have the latest version of Sync and an iPhone 6s with the latest iOS on it.  Neither have been updated in a few weeks.  My phone will no longer connect to the car.  I have done a master reset on Sync, reset all bluetooth settings on the car, did a network settings reset on my phone and rebooted the phone.  I also tested my phone and it connects to other bluetooth items with no issues.  I even deleted my phone from sync and sync from my phone.  Now when I go to add a device my car doesn't give me a pin to enter when connecting a device.  My car never finds my phone and my phone won't find my car. 

Does anybody have any advice on something I have not tried so far?  My next step is to reinstall the newest version of Sync to from a flash driver and see if that fixes it.  Other than doing that my next guess would be to the dealership.

 

[ZSHO]

Did you try removing the negative terminal on the battery for about one minute,that will cause the APIM to reboot(bring up the sync maintenance screen).  Z

 

[donky4444]

Did you try removing the negative terminal on the battery for about one minute,that will cause the APIM to reboot(bring up the sync maintenance screen).  Z

I will try that and see.  I'll do that before I try to reinstall it.

Thanks

 

[donky4444]

Thanks for the tip Z. It worked like a charm. Back in businesses.

 

[SHOdded]

Hooray, glad to hear!  :thumb: for Z!