Tune and warranty issues
- Thread starter Glassman710
- Start date
Just wanted to add this to the thread, when you unplug the battery you also get a bunch of "hidden" codes in the kam. They are communication errors, you cannot see or delete them unless you use Forscan and an MX type adapter. I found this out on a recent trip dealer. I said I was working on my stereo and had disconnected the battery. Even after completing the usual drive cycle they were still there. There was a ton of codes on the Ford IDS. Now that I have the MX adapter I can see into the KAM, it still doesn't help much as the car retains all kinds of info that cannot be cleared. Bottom line if FMC want to find out they will with a bit of digging. Until one day when someone is able to hack into the PCM and manipulate the data. However that is now fraud and you get the point.
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I just got my SHO back a week ago from my dealer after they had the car for an entire month. I was having a grinding issue in the rear end.
Before taking the car in I reflashed to stock. the dealer confirmed the grinding sound but could not confirm the cause or exactly what the grinding was. after going back n forth on the ford hotline, replaced a module, PCM and reprogrammed it, it still did not fix the issue. the dealer then asked if i still had the stock air box cuz i did have an airaid cai on the car, i droooed of the stock box, dealer installed it and still problem not fixed. the dealer requested numerous times for an engineer to come and look at the car, instead they gave permission to the dealer to replace the entire rear end. problem fixed.
not once did they ask if I tuned the car.
now I have an issue with reinstalling the tune cuz of the new PCM. dealing with Torrie on that issue now. I have a new laptop with windows 8.1 and cannot get the software driver to install. Friday night drags coming up this Friday, I hope this gets fixed quick.
Hope this info helps.
Before taking the car in I reflashed to stock. the dealer confirmed the grinding sound but could not confirm the cause or exactly what the grinding was. after going back n forth on the ford hotline, replaced a module, PCM and reprogrammed it, it still did not fix the issue. the dealer then asked if i still had the stock air box cuz i did have an airaid cai on the car, i droooed of the stock box, dealer installed it and still problem not fixed. the dealer requested numerous times for an engineer to come and look at the car, instead they gave permission to the dealer to replace the entire rear end. problem fixed.
not once did they ask if I tuned the car.
now I have an issue with reinstalling the tune cuz of the new PCM. dealing with Torrie on that issue now. I have a new laptop with windows 8.1 and cannot get the software driver to install. Friday night drags coming up this Friday, I hope this gets fixed quick.
Hope this info helps.
Sorry to revive this. I have been slowly stockpiling parts for my car to supplement a tune (not purchased yet). Car just turned 52k miles and I have Ford Premium care warranty till 75k, considering extending it to 100k miles. Is the performance gain worth loosing warranty? Car is currently bone stock except for EBC brakes and some aesthetic things.
cro:
when i was having tranny hesitation problems last year that finally was fixed by tranny sensors to be replaced, ford told my dealer to have me take off my airaid & reinstall oem as well. to say the least didn't help & yes it made me wonder the level or expertise at ford corporate.
when i was having tranny hesitation problems last year that finally was fixed by tranny sensors to be replaced, ford told my dealer to have me take off my airaid & reinstall oem as well. to say the least didn't help & yes it made me wonder the level or expertise at ford corporate.
I think personally the key issue is finding your self a tuner friendly dealer than you can compile a list of mods you want to peeform on your vehicle for assurance purposes and a peace of mind,an important factor to take into consideration is knowing and clearly understanding that a dealer cannot legally void your warranty simply because you have installed aftermarket parts or modified your vehicle,they can however deny a warranty claim if they can prove the issue in question was in direct result of the installed part or mod.
