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"Complete" List of TSB's for your 2013+ SHO
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Functionality Concerns with SYNC and/or Navigation – 2015-2016 Ford & Lincoln
FORD: 2015 F-150, Taurus; 2016 Explorer, F-250, F-Super Duty, Fusion
LINCOLN: 2015 MKS
Issue
2015 F-150, Taurus, MKS and 2016 F-Super Duty, Explorer, Fusion vehicles equipped with SYNC MyFord Touch/MyLincoln Touch (MFT/MLT) and built on 9/8/2015 and through 9/26/2015 can exhibit one or more functionality concerns with SYNC and/or Navigation.
A complete listing of the functionality concerns can be found under the Service Procedure.
Action
Follow the Service Procedure.
SERVICE PROCEDURE
The procedure will correct the following functionality concerns:
Vehicles with Navigation:
•Screen displays a yellow question mark in place of the compass in the Navigation quadrant of the SYNC home screen above the street name when the Navigation SD card is inserted.
•Navigation directions in the Navigation quadrant of the home screen do not update when in an active route or when the destination has been entered.
•After canceling a route, the Navigation map is no longer displayed (grey screen) and “undefined, undefined, undefined” is displayed on the Navigation screen.
•SYNC Voice Recognition button no longer functions after canceling an active route.
Vehicles Without Navigation:
•A call to SYNC Services Traffic Directions and Information (TDI) can be made, but a navigation route cannot be downloaded to the vehicle.
•SYNC voice recognition button no longer functions after a call to SYNC Services.
•Unable to run Vehicle Health Report: Server connection error, The report cannot be submitted at this time. Please try again later.
•Randomly not able to connect to SYNC Services TDI: Connection Error, Unable to connect. Please try again later.
•Center of the display goes blank while trying to connect to SYNC Services using the SYNC voice recognition button.
Verify APIM Software Level
1.Determine the vehicles current accessory protocol interface module (APIM) software level (CCPU S/W).
Software Download Procedure
This procedure will update the APIM with the proper TDI provisioning pack patch for software version V3.8 (15128). The procedure requires a one-time software download onto a USB flash drive. The software may be loaded onto one or multiple universal serial bus (USB) flash drives. The USB flash drive(s) can then be used to update multiple vehicles following the Vehicle Software Installation procedure.
Minimum 500 Megabyte (MB) USB flash drive is required. Using USB flash drives previously provided for FSAs 11A02 and 11A03 would ensure compatibility. Label USB flash drives to identify the software level contained on the drive. The download procedure will clear any data stored on the USB flash drive. Remove any important data prior to starting this procedure.
1.If you previously performed this procedure on a different vehicle and already have a USB flash drive loaded with this software update, proceed directly to the section for Vehicle Software Install.
2.Format USB flash drive:
5.The file will be highlighted. Double click on the file.
6.A download warning may appear, if so, agree to continue by choosing Yes, OK or Run.
7.An extract pop up window will appear. The extract destination to the USB drive will need to be selected. To browse for the USB flash drive, select the Button with three dots located to the right of the pop up.
8.Scroll down and select Computer.
9.Select the USB drive/removable disk and click OK.
10.Select Extract.
11.Confirm USB drive contents. Select the USB drive located under My Computer. A folder named SyncMyRide and two files (autoinstall.lst and DONTINDX.msa) will be present on the USB flash drive; it’s now ready for the Vehicle Software Installation Procedure.
Vehicle Software Install Procedure
1.This installation procedure may take up to 5 minutes.
2.Disconnect any USB devices or cables connected to the vehicle USB ports.
3.Start the engine. The engine must be running so the battery saver mode will not activate while performing this procedure.
4.Place automatic transmission gear selector in Park. Manual transmissions in neutral. Apply park brake on all vehicles.
5.Verify that the vehicle is not in transport mode.
6.If the vehicle is in transport mode, Refer to WSM, Section 419-10 to deactivate.
7.Allow the system to boot up and the home screen to appear on the FDIM.
8.Install the USB flash drive into one of the vehicle’s media hub USB ports. The reprogramming procedure will start automatically.
FORD: 2015 F-150, Taurus; 2016 Explorer, F-250, F-Super Duty, Fusion
LINCOLN: 2015 MKS
Issue
2015 F-150, Taurus, MKS and 2016 F-Super Duty, Explorer, Fusion vehicles equipped with SYNC MyFord Touch/MyLincoln Touch (MFT/MLT) and built on 9/8/2015 and through 9/26/2015 can exhibit one or more functionality concerns with SYNC and/or Navigation.
A complete listing of the functionality concerns can be found under the Service Procedure.
Action
Follow the Service Procedure.
SERVICE PROCEDURE
The procedure will correct the following functionality concerns:
Vehicles with Navigation:
•Screen displays a yellow question mark in place of the compass in the Navigation quadrant of the SYNC home screen above the street name when the Navigation SD card is inserted.
•Navigation directions in the Navigation quadrant of the home screen do not update when in an active route or when the destination has been entered.
•After canceling a route, the Navigation map is no longer displayed (grey screen) and “undefined, undefined, undefined” is displayed on the Navigation screen.
•SYNC Voice Recognition button no longer functions after canceling an active route.
Vehicles Without Navigation:
•A call to SYNC Services Traffic Directions and Information (TDI) can be made, but a navigation route cannot be downloaded to the vehicle.
•SYNC voice recognition button no longer functions after a call to SYNC Services.
•Unable to run Vehicle Health Report: Server connection error, The report cannot be submitted at this time. Please try again later.
•Randomly not able to connect to SYNC Services TDI: Connection Error, Unable to connect. Please try again later.
•Center of the display goes blank while trying to connect to SYNC Services using the SYNC voice recognition button.
Verify APIM Software Level
1.Determine the vehicles current accessory protocol interface module (APIM) software level (CCPU S/W).
- 1.On the front display interface module (FDIM), select menu then select help.
- 2.Select system information.
- 3.Note the last five digits of the CCPU S/W version.
- 1.Yes – proceed to the Software Download Procedure.
- 2.No – this procedure does not apply. Refer to the Workshop Manual (WSM), Section 415-00 for normal diagnostics.
Software Download Procedure
This procedure will update the APIM with the proper TDI provisioning pack patch for software version V3.8 (15128). The procedure requires a one-time software download onto a USB flash drive. The software may be loaded onto one or multiple universal serial bus (USB) flash drives. The USB flash drive(s) can then be used to update multiple vehicles following the Vehicle Software Installation procedure.
Minimum 500 Megabyte (MB) USB flash drive is required. Using USB flash drives previously provided for FSAs 11A02 and 11A03 would ensure compatibility. Label USB flash drives to identify the software level contained on the drive. The download procedure will clear any data stored on the USB flash drive. Remove any important data prior to starting this procedure.
1.If you previously performed this procedure on a different vehicle and already have a USB flash drive loaded with this software update, proceed directly to the section for Vehicle Software Install.
2.Format USB flash drive:
- 1.Insert the USB flash drive into the computer.
- 2.From Windows start button or desktop select My Computer.
- 3.Right click on the USB drive/temporary disk.
- 4.Select Format.
- 5.Under File System select FAT32.
- 6.Under Allocation Unit Size select Default allocation size.
- 7.Under Format Options select Quick Format.
- 8.Select Start to reformat.
- 9.Select OK, for pop-up warning, reformatting will erase all data stored on this disk.
- 10.Close open pop-up windows once complete.
- 11.Tag the USB drive with the TSB number to identify the drive.
V3.8 15128
Download File Gen2v38TDIRepairUSRev1.exe
- 1.Select Save.
- 2.A Save-As pop up window will appear. Choose a folder on your computer to save the file temporarily.
- 3.Select Save.
5.The file will be highlighted. Double click on the file.
6.A download warning may appear, if so, agree to continue by choosing Yes, OK or Run.
7.An extract pop up window will appear. The extract destination to the USB drive will need to be selected. To browse for the USB flash drive, select the Button with three dots located to the right of the pop up.
8.Scroll down and select Computer.
9.Select the USB drive/removable disk and click OK.
10.Select Extract.
11.Confirm USB drive contents. Select the USB drive located under My Computer. A folder named SyncMyRide and two files (autoinstall.lst and DONTINDX.msa) will be present on the USB flash drive; it’s now ready for the Vehicle Software Installation Procedure.
Vehicle Software Install Procedure
1.This installation procedure may take up to 5 minutes.
2.Disconnect any USB devices or cables connected to the vehicle USB ports.
3.Start the engine. The engine must be running so the battery saver mode will not activate while performing this procedure.
4.Place automatic transmission gear selector in Park. Manual transmissions in neutral. Apply park brake on all vehicles.
5.Verify that the vehicle is not in transport mode.
6.If the vehicle is in transport mode, Refer to WSM, Section 419-10 to deactivate.
7.Allow the system to boot up and the home screen to appear on the FDIM.
8.Install the USB flash drive into one of the vehicle’s media hub USB ports. The reprogramming procedure will start automatically.
- 1.The installation procedure may cause the system to reboot several times and/or cause the screen to go dark/blank for a period of time. This is normal. The USB flash drive must remain installed at all times during programming.
MIL on with (DTC) P0012 and/or P0022 – 2016 Ford Explorer
FORD: 2016 Explorer
Issue
Some 2016 Explorer vehicles equipped with a 3.5L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 9/12/2015 can exhibit a MIL on with diagnostic trouble code (DTC) P0012 and/or P0022.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford Module Programming (FMP) release 97.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Calibration files may also be obtained at www.motorcraftservice.com
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
FORD: 2016 Explorer
Issue
Some 2016 Explorer vehicles equipped with a 3.5L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 9/12/2015 can exhibit a MIL on with diagnostic trouble code (DTC) P0012 and/or P0022.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford Module Programming (FMP) release 97.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Calibration files may also be obtained at www.motorcraftservice.com
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
Rolling/Surging or Low Idle During Air Conditioning (A/C) Operation – 2013-2015 Ford Explorer
FORD: 2013-2015 Explorer
Issue
2013-2015 Explorer vehicles equipped with a 3.5L Twin independent Variable Camshaft Timing (Ti-VCT) engine can exhibit a rolling/surging or low idle during air conditioning (A/C) operation.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford Module Programming (FMP) release 97.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Calibration files may also be obtained at www.motorcraftservice.com
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
FORD: 2013-2015 Explorer
Issue
2013-2015 Explorer vehicles equipped with a 3.5L Twin independent Variable Camshaft Timing (Ti-VCT) engine can exhibit a rolling/surging or low idle during air conditioning (A/C) operation.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford Module Programming (FMP) release 97.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Calibration files may also be obtained at www.motorcraftservice.com
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
Exterior Door Handle Inoperative And/Or Power Door Unlock Inoperative – 2015 Ford F-150
2015 F-150 – Exterior Door Handle Inoperative And/Or Power Door Unlock Inoperative
2015 F-150 vehicles can exhibit an exterior door handle that does not release the door latch and/or a power door lock that is not unlocking with key fob or the interior unlock button.
If any of these concerns are present and normal workshop manual diagnosis leads to a handle, latch, or cable replacement, be sure to inspect the exterior handle cable for correct routing and attachment prior to replacing any components.
A properly routed cable should sit in the rearward pocket of door handle near the part tag.
The cable arrow-head retainer clip should be fully seated and locked into the exterior handle bracket.
2015 F-150 – Exterior Door Handle Inoperative And/Or Power Door Unlock Inoperative
2015 F-150 vehicles can exhibit an exterior door handle that does not release the door latch and/or a power door lock that is not unlocking with key fob or the interior unlock button.
If any of these concerns are present and normal workshop manual diagnosis leads to a handle, latch, or cable replacement, be sure to inspect the exterior handle cable for correct routing and attachment prior to replacing any components.
A properly routed cable should sit in the rearward pocket of door handle near the part tag.
The cable arrow-head retainer clip should be fully seated and locked into the exterior handle bracket.
Diagnostic Trouble Code (DTC) P0351 And/Or P0352 Possible Runs Rough – 2015-2016 Ford Fiesta
2015-2016 Fiesta 1.6L TiVCT Engine with Check Engine Light and Diagnostic Trouble Code (DTC) P0351 And/Or P0352 Possible Runs Rough
2015-2016 Fiesta vehicles equipped with 1.6L TiVCT engine can exhibit a Check Engine Light with DTCs P0351 and/or P0352 followed by an engine running rough condition.
Follow PPT JE for normal diagnostics. If light flash is inconsistent in step JE4 suspect a damaged or warped Hall Effect Window on the Flex plate.
Replace flex plate using Workshop manual section 303-01.
If light is consistent continue to follow normal diagnostics..
2015-2016 Fiesta 1.6L TiVCT Engine with Check Engine Light and Diagnostic Trouble Code (DTC) P0351 And/Or P0352 Possible Runs Rough
2015-2016 Fiesta vehicles equipped with 1.6L TiVCT engine can exhibit a Check Engine Light with DTCs P0351 and/or P0352 followed by an engine running rough condition.
Follow PPT JE for normal diagnostics. If light flash is inconsistent in step JE4 suspect a damaged or warped Hall Effect Window on the Flex plate.
Replace flex plate using Workshop manual section 303-01.
If light is consistent continue to follow normal diagnostics..
Various HVAC Concerns – DTC U0164 – And/Or Intermittent Battery Drain – 2014 Ford Escape
2014 Escape – Equipped With EMTC – Built On 1/1/2013 And Through 9/15/2014 – Various HVAC Concerns – DTC U0164 – And/Or Intermittent Battery Drain
2014 Escape vehicles equipped with Electronic Manual Temperature Control (EMTC) and built on 1/1/2013 and through 9/15/2014 can exhibit various Heating Ventilation Air Conditioning (HVAC) concerns such as system inoperative, no communication, blower motor always on, air from defrost only, display backlighting inoperative and may also include an intermittent battery drain which can result in a dead battery/no crank condition.
This concern may also include DTC U0164.
The drain may not be present after charging battery/jump starting the vehicle.
Reprogram the HVAC module to latest calibration using release 97.03 or higher.
Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
2014 Escape – Equipped With EMTC – Built On 1/1/2013 And Through 9/15/2014 – Various HVAC Concerns – DTC U0164 – And/Or Intermittent Battery Drain
2014 Escape vehicles equipped with Electronic Manual Temperature Control (EMTC) and built on 1/1/2013 and through 9/15/2014 can exhibit various Heating Ventilation Air Conditioning (HVAC) concerns such as system inoperative, no communication, blower motor always on, air from defrost only, display backlighting inoperative and may also include an intermittent battery drain which can result in a dead battery/no crank condition.
This concern may also include DTC U0164.
The drain may not be present after charging battery/jump starting the vehicle.
Reprogram the HVAC module to latest calibration using release 97.03 or higher.
Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
Increased Brake Pedal Travel – Low Brake Fluid Level – 2013-2014 Ford F-150
2013-2014 F-150 – Increased Brake Pedal Travel – Low Brake Fluid Level
2013-2014 F-150 vehicles can exhibit increased brake pedal travel.
Refer to the Workshop Manual (WSM), Section 206-00 for normal leak diagnosis.
If no external leaks are visible, inspect for the presence of brake fluid inside the brake booster.
The WSM is currently being updated.
2013-2014 F-150 – Increased Brake Pedal Travel – Low Brake Fluid Level
2013-2014 F-150 vehicles can exhibit increased brake pedal travel.
Refer to the Workshop Manual (WSM), Section 206-00 for normal leak diagnosis.
If no external leaks are visible, inspect for the presence of brake fluid inside the brake booster.
The WSM is currently being updated.
Harsh or Firm 5-4 Downshift – 2015 Ford F-150
HARSH OR FIRM 5-4 DOWNSHIFT
FORD: 2015 F-150
Issue
2015 F-150 vehicles can exhibit a harsh or firm 5-4 downshift. The condition usually occurs while coasting with very light pressure on the accelerator between 40-56 Km/h (25-35 MPH).
Action
Reprogram the powertrain control module (PCM) to the latest calibration using release 96.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
HARSH OR FIRM 5-4 DOWNSHIFT
FORD: 2015 F-150
Issue
2015 F-150 vehicles can exhibit a harsh or firm 5-4 downshift. The condition usually occurs while coasting with very light pressure on the accelerator between 40-56 Km/h (25-35 MPH).
Action
Reprogram the powertrain control module (PCM) to the latest calibration using release 96.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
Engine Cooling Fan Noise – 2014-2015 Ford Fusion
2.5L – COOLING FAN NOISE WITH A/C ON – BUILT ON OR BEFORE 1/10/2015
FORD: 2014-2015 Fusion
Issue
2014-2015 Fusion vehicles equipped with a 2.5L engine and built on or before 1/10/2015 can exhibit an engine cooling fan noise due to the fan cycling between low and high speed with the A/C on in 10-24 degrees Celsius (50-75 degrees Fahrenheit) ambient temperatures, or a cooling fan that remains in high speed with the A/C on in 26-35 degrees Celsius (80-95 Fahrenheit) ambient temperatures.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using release 96.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
2.5L – COOLING FAN NOISE WITH A/C ON – BUILT ON OR BEFORE 1/10/2015
FORD: 2014-2015 Fusion
Issue
2014-2015 Fusion vehicles equipped with a 2.5L engine and built on or before 1/10/2015 can exhibit an engine cooling fan noise due to the fan cycling between low and high speed with the A/C on in 10-24 degrees Celsius (50-75 degrees Fahrenheit) ambient temperatures, or a cooling fan that remains in high speed with the A/C on in 26-35 degrees Celsius (80-95 Fahrenheit) ambient temperatures.
Action
Reprogram the powertrain control module (PCM) to the latest calibration using release 96.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
Crank No-Start, Stalling – 2009-2014 Ford F-150
BATTERY JUNCTION BOX FUSE 27 – CRANK NO START, LOSS OF RPM AND/OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH MULTIPLE DTCS
FORD: 2009-2014 F-150
Issue
Some 2009-2014 F-150 vehicles can exhibit a crank no-start, stalling and/or a malfunction indicator lamp (MIL) illuminated with diagnostic trouble codes (DTCs) P0230, P025A, P0627, U0109, P0201, P0202, P0203, P0204, P0205, P0206, P0207 and/or P0208.
Action
Follow the Service Procedure steps to correct this condition.
SERVICE PROCEDURE
1.Does this vehicle exhibit a crank no-start, loss of RPM and/or a MIL illuminated with DTCs P0230, P025A, P0627, U0109, P0201, P0202, P0203, P0204, P0205, P0206, P0207 and/or P0208?
EL3Z-14293-A Fuse Relocation Kit
BATTERY JUNCTION BOX FUSE 27 – CRANK NO START, LOSS OF RPM AND/OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH MULTIPLE DTCS
FORD: 2009-2014 F-150
Issue
Some 2009-2014 F-150 vehicles can exhibit a crank no-start, stalling and/or a malfunction indicator lamp (MIL) illuminated with diagnostic trouble codes (DTCs) P0230, P025A, P0627, U0109, P0201, P0202, P0203, P0204, P0205, P0206, P0207 and/or P0208.
Action
Follow the Service Procedure steps to correct this condition.
SERVICE PROCEDURE
1.Does this vehicle exhibit a crank no-start, loss of RPM and/or a MIL illuminated with DTCs P0230, P025A, P0627, U0109, P0201, P0202, P0203, P0204, P0205, P0206, P0207 and/or P0208?
- 1.Yes – proceed to Step 2.
- 2.No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnostics.
- 1.Yes – install a BJB fuse F27 relocation kit. Refer to the instructions in the kit.
- 2.No – this article does not apply. Refer to the PC/ED manual for normal diagnostics.
EL3Z-14293-A Fuse Relocation Kit
Intermittent No Crank No Start – DTCs P06B8, P062C, And/Or B115E – 2013-2014 Ford Fusion
2013-2014 Fusion – Intermittent No Crank No Start – DTCs P06B8, P062C, And/Or B115E – Built On Or Before 3/3/2014
2013-2014 Fusions built on or before 3/3/2014 equipped with a rear parking aid camera can exhibit a battery draw, an engine that will not crank unless the battery is disconnected and reconnected, or an inoperative rear parking aid camera with possible DTC B115E. DTCs P06B8 and/or P062C may also be present and not clear until the battery is disconnected.
This may be due to an improperly controlled PCM power relay due to water intrusion in the rear camera connector.
Check for water intrusion at the camera connector.
Leave the connector disconnected and see if the battery draw, no crank, run-on, P062C or P06B8 is resolved.
If concern is resolved or moisture is found, replace the camera and install a new camera harness DS7Z-13412-B.
DS7Z-13412-B Camera Harness
2013-2014 Fusion – Intermittent No Crank No Start – DTCs P06B8, P062C, And/Or B115E – Built On Or Before 3/3/2014
2013-2014 Fusions built on or before 3/3/2014 equipped with a rear parking aid camera can exhibit a battery draw, an engine that will not crank unless the battery is disconnected and reconnected, or an inoperative rear parking aid camera with possible DTC B115E. DTCs P06B8 and/or P062C may also be present and not clear until the battery is disconnected.
This may be due to an improperly controlled PCM power relay due to water intrusion in the rear camera connector.
Check for water intrusion at the camera connector.
Leave the connector disconnected and see if the battery draw, no crank, run-on, P062C or P06B8 is resolved.
If concern is resolved or moisture is found, replace the camera and install a new camera harness DS7Z-13412-B.
DS7Z-13412-B Camera Harness
Backup Camera Backup Lines Missing In Display – 2016 Ford Expedition
2016 Expedition – Backup Camera Backup Lines Missing In Display – Built On Or After 07/27/2015 Through 08/03/2015
Some 2016 Expedition vehicle Built On Or After 07/27/2015 Through 08/03/2015 can exhibit the rear parking aid video camera display not displaying the fixed guidelines.
If encountered the camera will need to be configured through the BCM (Body Control Module) using IDS (Integrated Diagnostic System).
Perform PMI (programmable module installation) procedure for the BCM located in section 419-10 of the workshop manual.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
2016 Expedition – Backup Camera Backup Lines Missing In Display – Built On Or After 07/27/2015 Through 08/03/2015
Some 2016 Expedition vehicle Built On Or After 07/27/2015 Through 08/03/2015 can exhibit the rear parking aid video camera display not displaying the fixed guidelines.
If encountered the camera will need to be configured through the BCM (Body Control Module) using IDS (Integrated Diagnostic System).
Perform PMI (programmable module installation) procedure for the BCM located in section 419-10 of the workshop manual.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
•Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
•Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
www.motorcraftservice.com
TPMS Sensors Difficult To Train – 2015 Ford Edge, F150, Mustang & 2016 Ford Explorer and Lincoln MKX
2015 Edge, F150, Mustang and 2016 Explorer and MKX – Tire Pressure Monitoring System (TPMS) Sensors Difficult To Train
2015 Edge, F150, Mustang and 2016 Explorer and MKX vehicles can exhibit a concern where the TPMS sensors are difficult to train when using the ATEQ VT30 TPMS Diagnostic Tool (Rotunda Tool# 204-D081).
A new software update to the TPMS Tool is available to resolve this concern.
Update the TPMS Diagnostic Tool to software version EA1-11-00 or higher following the instructions provided with the tool.
The instruction manual can also be downloaded from ATEQ’s website (www.ateq-tpms.com).
If further TPMS programming issues are encountered, please refer to the TPMS job aid on the PTS website.
2015 Edge, F150, Mustang and 2016 Explorer and MKX – Tire Pressure Monitoring System (TPMS) Sensors Difficult To Train
2015 Edge, F150, Mustang and 2016 Explorer and MKX vehicles can exhibit a concern where the TPMS sensors are difficult to train when using the ATEQ VT30 TPMS Diagnostic Tool (Rotunda Tool# 204-D081).
A new software update to the TPMS Tool is available to resolve this concern.
Update the TPMS Diagnostic Tool to software version EA1-11-00 or higher following the instructions provided with the tool.
The instruction manual can also be downloaded from ATEQ’s website (www.ateq-tpms.com).
If further TPMS programming issues are encountered, please refer to the TPMS job aid on the PTS website.
Power Seat Track Is Binding/Seized, Grind, Squeal, Popping Noise, Or Is Inoperative – 2013-2016 Ford Lincoln
2013-2016 Fusion/MKZ/Escape/C-MAX – Power Seat Track Is Binding/Seized, Grind, Squeal, Popping Noise, Or Is Inoperative When Moving Forward or Rearward.
2013-2016 Fusion/MKZ/Escape/C-MAX vehicles may experience binding, grinding, squealing and/or popping noise when the power seat is moved forward or rearward.
Customers may also indicate the seat track is inoperative or may move on one side or the other only, causing the seat to move on an angle.
Repair using the revised seat motor/bracket kits(14547), for lower service part replacement.
It is no longer necessary to replace the seat track(s)(61710/61711) for these conditions or symptoms.
Follow the On-line Workshop Manual (WSM) section 501-10 for diagnosis and replacement procedures.
2013-2016 Fusion/MKZ/Escape/C-MAX – Power Seat Track Is Binding/Seized, Grind, Squeal, Popping Noise, Or Is Inoperative When Moving Forward or Rearward.
2013-2016 Fusion/MKZ/Escape/C-MAX vehicles may experience binding, grinding, squealing and/or popping noise when the power seat is moved forward or rearward.
Customers may also indicate the seat track is inoperative or may move on one side or the other only, causing the seat to move on an angle.
Repair using the revised seat motor/bracket kits(14547), for lower service part replacement.
It is no longer necessary to replace the seat track(s)(61710/61711) for these conditions or symptoms.
Follow the On-line Workshop Manual (WSM) section 501-10 for diagnosis and replacement procedures.
A/C not Cooling – 2013-2016 Ford & Lincoln
AIR CONDITIONING (A/C) NOT COOLING – BUILT ON OR BEFORE 8/18/2015
FORD: 2015 Edge; 2013-2016 Fusion
LINCOLN: 2013-2016 MKZ; 2016 MKX
Issue
2013-2016 Fusion, MKZ, 2015 Edge and 2016 MKX vehicles built on or before 8/18/2015 can exhibit a concern with the A/C not cooling due to low refrigerant level.
Action
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1.Connect the air conditioning system service unit or R-134a manifold gauge set to the refrigerant system. Refer to Workshop Manual (WSM), Section 412-00.
2.Check high pressure side and low pressure side with the key in the off position. With the key in the off position, the high side and low side pressures should read approximately the same pressure once the system has stabilized.
4.Plug the evaporator inlet and outlet manifold line using a clean shipping cap and/or paper towel to prevent debris from entering the lines. (Figure 1)
Figure 1 – 15-0145
5.Use 220 grit sandpaper to remove any burrs from the evaporator outlet (large diameter) manifold line. (Figure 2)
Figure 2 – 15-0145
7.Install new o-rings on the evaporator inlet and outlet manifold line.
8.Reverse the removal procedure to reconnect the evaporator inlet and outlet manifold line. Refer to WSM, Section 412-00.
Obtain Locally
Part Description
220 Grit Sandpaper
PART NUMBER PART NAME
6E5Z-19E889-D O-Ring – Evaporator Outlet
6E5Z-19E889-E O-Ring – Evaporator Inlet
YN-19 Motorcraft R-134a Refrigerant
AIR CONDITIONING (A/C) NOT COOLING – BUILT ON OR BEFORE 8/18/2015
FORD: 2015 Edge; 2013-2016 Fusion
LINCOLN: 2013-2016 MKZ; 2016 MKX
Issue
2013-2016 Fusion, MKZ, 2015 Edge and 2016 MKX vehicles built on or before 8/18/2015 can exhibit a concern with the A/C not cooling due to low refrigerant level.
Action
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1.Connect the air conditioning system service unit or R-134a manifold gauge set to the refrigerant system. Refer to Workshop Manual (WSM), Section 412-00.
2.Check high pressure side and low pressure side with the key in the off position. With the key in the off position, the high side and low side pressures should read approximately the same pressure once the system has stabilized.
- 1.If high pressure side and low pressure side are below 200 kPa (29 PSI), proceed to Step 3.
- 2.If high pressure side and low pressure side are 200 kPa (29 PSI) or higher, this procedure does not apply. Refer to WSM, Section 412-00 for normal diagnosis.
4.Plug the evaporator inlet and outlet manifold line using a clean shipping cap and/or paper towel to prevent debris from entering the lines. (Figure 1)
Figure 1 – 15-0145
5.Use 220 grit sandpaper to remove any burrs from the evaporator outlet (large diameter) manifold line. (Figure 2)
Figure 2 – 15-0145
- 1.After removing any burrs from the line, use a clean dry microfiber cloth to remove any debris that may be left on the end of the line.
7.Install new o-rings on the evaporator inlet and outlet manifold line.
8.Reverse the removal procedure to reconnect the evaporator inlet and outlet manifold line. Refer to WSM, Section 412-00.
Obtain Locally
Part Description
220 Grit Sandpaper
PART NUMBER PART NAME
6E5Z-19E889-D O-Ring – Evaporator Outlet
6E5Z-19E889-E O-Ring – Evaporator Inlet
YN-19 Motorcraft R-134a Refrigerant
TSB 14-0169: NO AUDIO OUTPUT AFTER STARTING
FORD: 2013-2014 Edge, Explorer, F-150
LINCOLN: 2013-2014 MKX
ISSUE
Some 2013-2014 F-150, Explorer, Edge, and MKX vehicles may exhibit an intermittent concern of no audio output after starting the vehicle. This may occur during cold ambient temperatures or when abnormally low battery voltage levels are present.
ACTION
Reprogram the audio control module (ACM) to the latest calibration using IDS release 91.05 or higher. Make sure you are connected to the internet when entering module programming to guarantee you are receiving the latest updates. Calibration files may also be obtained at the website.
0.3 hr
FORD: 2013-2014 Edge, Explorer, F-150
LINCOLN: 2013-2014 MKX
ISSUE
Some 2013-2014 F-150, Explorer, Edge, and MKX vehicles may exhibit an intermittent concern of no audio output after starting the vehicle. This may occur during cold ambient temperatures or when abnormally low battery voltage levels are present.
ACTION
Reprogram the audio control module (ACM) to the latest calibration using IDS release 91.05 or higher. Make sure you are connected to the internet when entering module programming to guarantee you are receiving the latest updates. Calibration files may also be obtained at the website.
0.3 hr
SHOdded said:TSB 14-0169: NO AUDIO OUTPUT AFTER STARTING
FORD: 2013-2014 Edge, Explorer, F-150
LINCOLN: 2013-2014 MKX
ISSUE
Some 2013-2014 F-150, Explorer, Edge, and MKX vehicles may exhibit an intermittent concern of no audio output after starting the vehicle. This may occur during cold ambient temperatures or when abnormally low battery voltage levels are present.
ACTION
Reprogram the audio control module (ACM) to the latest calibration using IDS release 91.05 or higher. Make sure you are connected to the internet when entering module programming to guarantee you are receiving the latest updates. Calibration files may also be obtained at the website.
0.3 hr
I had this happen on my 2013 MKS. Turned the car off and back on a few times and it was still showing audio off and I could not turn it on. I let it sit for about 30 minutes while I get ready to get back in the car to leave and it was working the next time I started it. Thats the only time I had this issue. Not sure if its the same problem described here.
TSB 15-0131 2011-2015 F-150
3.5L GTDI - COLD START - TICKING/TAPPING OR RATTLE TYPE NOISE - BUILT ON OR BEFORE 5/29/2015
ISSUE
Some 2011-2015 F-150 vehicles equipped with a 3.5L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 5/29/2015 may exhibit a clicking/tapping or rattle type noise from the top front cover area of the engine upon initial start-up that may last for 2-5 seconds after a cold soak of six or more hours.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Check the vehicle build date. Was the vehicle built on or before 5/29/2015?
a. Yes - proceed to Step 2.
b. No - this procedure does not apply. Refer to Workshop Manual (WSM), Section 303-00 for normal diagnosis.
2. Does the customer state a ticking/tapping or rattle type noise occurs from the top front cover area of the engine upon initial cold start-up that lasts for 2-5 seconds after a cold soak of 6 or more hours?
a. Yes - proceed to Step 3.
b. No - this procedure does not apply. Refer to WSM, Section 303-00 for normal diagnosis.
3. Replace all four variable camshaft timing (VCT) units and primary timing chain. Refer to WSM, Section 303-01.
PART NUMBER PART NAME
AT4Z-6256-B Intake VCT Unit (2 Req)
AT4Z-6C525-B Exhaust VCT Unit (2 Req)
AT4Z-6279-D Bolt - Intake VCT (2 Req)
AT4Z-6279-E Bolt - Exhaust VCT (2 Req)
AT4Z-6268-C Chain - Primary Timing
AA5Z-9439-A Gasket - Intake
BL3Z-6584-A Gasket - Camshaft Cover - Left Side
BR3Z-6584-B Gasket - Camshaft Cover - Right Side (2011–2012)
DL3Z-6584-B Gasket - Camshaft Cover - Right Side (2013–2015)
BL3Z-9E583-B O-ring - High Pressure Pump
BR3Z-8507-C Gasket - Pump
BR3Z-8527-A O-ring - Pump
7T4Z-8590-A Seal - Coolant inlet
XW4Z-6700-AA Seal - Crank
BR3Z-6020-A Seal - Front Cover Radial
F5RZ-6A340-B Bolt - Damper
TA-357 Motorcraft® High Performance Engine RTV Silicone
ZC-30-A Motorcraft® Silicone Gasket Remover
ZC-31-B Motorcraft® Metal Surface Prep
VC-3-B Motorcraft® Orange Antifreeze/Coolant Concentrated
XO-5W30-QSP Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil
OPERATION DESCRIPTION TIME
150131A 2011-2014 F-150 3.5L GTDI: Replace All Four VCT Units And The Primary Timing Chain (Do Not Use With Any Other Labor Operations) 9.2 Hrs.
150131A 2015 F-150 3.5L GTDI: Replace All Four VCT Units And The Primary Timing Chain (Do Not Use With Any Other Labor Operations) 8.8 Hrs.
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. CONDITION CODE
6C525 42
How it looks on the F150
http://www.f150forum.com/f70/tsb-16-0027-timing-chain-repair-337323/
3.5L GTDI - COLD START - TICKING/TAPPING OR RATTLE TYPE NOISE - BUILT ON OR BEFORE 5/29/2015
ISSUE
Some 2011-2015 F-150 vehicles equipped with a 3.5L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 5/29/2015 may exhibit a clicking/tapping or rattle type noise from the top front cover area of the engine upon initial start-up that may last for 2-5 seconds after a cold soak of six or more hours.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Check the vehicle build date. Was the vehicle built on or before 5/29/2015?
a. Yes - proceed to Step 2.
b. No - this procedure does not apply. Refer to Workshop Manual (WSM), Section 303-00 for normal diagnosis.
2. Does the customer state a ticking/tapping or rattle type noise occurs from the top front cover area of the engine upon initial cold start-up that lasts for 2-5 seconds after a cold soak of 6 or more hours?
a. Yes - proceed to Step 3.
b. No - this procedure does not apply. Refer to WSM, Section 303-00 for normal diagnosis.
3. Replace all four variable camshaft timing (VCT) units and primary timing chain. Refer to WSM, Section 303-01.
PART NUMBER PART NAME
AT4Z-6256-B Intake VCT Unit (2 Req)
AT4Z-6C525-B Exhaust VCT Unit (2 Req)
AT4Z-6279-D Bolt - Intake VCT (2 Req)
AT4Z-6279-E Bolt - Exhaust VCT (2 Req)
AT4Z-6268-C Chain - Primary Timing
AA5Z-9439-A Gasket - Intake
BL3Z-6584-A Gasket - Camshaft Cover - Left Side
BR3Z-6584-B Gasket - Camshaft Cover - Right Side (2011–2012)
DL3Z-6584-B Gasket - Camshaft Cover - Right Side (2013–2015)
BL3Z-9E583-B O-ring - High Pressure Pump
BR3Z-8507-C Gasket - Pump
BR3Z-8527-A O-ring - Pump
7T4Z-8590-A Seal - Coolant inlet
XW4Z-6700-AA Seal - Crank
BR3Z-6020-A Seal - Front Cover Radial
F5RZ-6A340-B Bolt - Damper
TA-357 Motorcraft® High Performance Engine RTV Silicone
ZC-30-A Motorcraft® Silicone Gasket Remover
ZC-31-B Motorcraft® Metal Surface Prep
VC-3-B Motorcraft® Orange Antifreeze/Coolant Concentrated
XO-5W30-QSP Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil
OPERATION DESCRIPTION TIME
150131A 2011-2014 F-150 3.5L GTDI: Replace All Four VCT Units And The Primary Timing Chain (Do Not Use With Any Other Labor Operations) 9.2 Hrs.
150131A 2015 F-150 3.5L GTDI: Replace All Four VCT Units And The Primary Timing Chain (Do Not Use With Any Other Labor Operations) 8.8 Hrs.
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. CONDITION CODE
6C525 42
How it looks on the F150
http://www.f150forum.com/f70/tsb-16-0027-timing-chain-repair-337323/
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