Light Recall and reimbursement

[BiGMaC]

Guess Ford is now stepping up for everyone with a '10-'14 Taurus and the license plate light corrosion issue. I got a letter from Ford for a safety recall # 14S08 in Regional Program 14R01

Ford will replace the two lights even if you don't have cracks or corrosion free under this program.  Just ask them.  Gotta believe anyone qualifies if Phoenix metro does.

they list the Ford Customer Relations Center for questions if you don't have a servicing dealer: 1-866-436-7332

 

[jmr061]

This has been out for some time now. Owner notification is finally Catching up.


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[jmr061]

Yes they put that out awhile ago.


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[Torsen]

Does the car still have to be under warranty? I am the second owner and just passed 60k miles.

 

[ZSHO]

When its a safety recall issue it doesnt matter how many miles you have or if you dont have warranty,go to any Ford Dealer and they will correct the recall for FREE.

 

[PokerMunkee]

Interesting.  It only applied to people in certain states, Colorado not included.  I hope I get the letter soon, definitely want them replaced for free!

 

[jmr061]

SUBJECT: Regional Program 14R01
Certain 2010 through 2014 Model Year Taurus and 2013 through 2014 Model Year Police Interceptor Sedan Vehicles Not Covered Under Safety Recall 14S08
License Plate Lamp Assembly Replacement

REF: Safety Recall 14S08 – Supplement #1
Dated July 23, 2014

AFFECTED VEHICLES
Certain 2010 through 2014 model year Taurus and 2013 through 2014 Police Interceptor Sedan vehicles built from Job # 1 2010 through February 28, 2014 not registered in corrosion states covered under Safety Recall 14S08.

Affected vehicles are identified in OASIS.

REASON FOR THIS REGIONAL PROGRAM
In some of the affected vehicles that are operated in high-corrosion environments associated with road salt use, moisture in the license plate lamp assembly can lead to corrosion. The corrosion can bridge the positive and negative terminal plates creating a short circuit in the license plate lamp assembly that causes high current draw, excessive heat and potentially a fire.

Owners that have identified cracks or corrosion in their license plate lamp assemblies, operate their vehicle in a corrosive environment (e.g., where road salt is used in winter months), or have concerns regarding the license plate lamp assemblies on their vehicle, are eligible for repairs under this Regional Program.

SERVICE ACTION
Upon customer request, dealers are to replace both license plate lamp assemblies. This service must be performed on affected vehicles at no charge to the vehicle owner.

 

[PokerMunkee]

Must have be updated?  I asked around July 10th during last oil change and was told it didn't apply to me.

 

[BiGMaC]

Letter also says if you have already fixed it Ford will reimburse your receipt.

 

[ZSHO]

Did mine back in june but the part was on backorder and had two wait two weeks to have it corrected,recall letter received in May.